Madhu Kumari
Toronto,ON
Summary
Results-driven professional specializing in analytical problem-solving and innovative solution development. Excels in knowledge transfer and effective communication, navigating complex projects while building strong relationships with clients and team members. Focused on driving team success and delivering positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Subject Matter Expert
Sun Life Global Solutions
Gurgaon
04.2018 - 10.2025
- Wrote reports on industry trends, prompting managers to develop strategic business plans.
- Generated detailed reports on project progress metrics, enhancing stakeholder decision-making.
- Developed training materials for new software implementations and user onboarding processes.
- Collaborated with cross-functional teams to enhance product knowledge and service delivery.
- Facilitated workshops to share best practices and industry insights with team members.
- Refined customer support processes and communication strategies based on client feedback analysis.
- Oversaw quality control to identify inconsistencies and malfunctions in products.
- Utilized a document management system to organize company files for easy access.
Finance Intern
Palki Events
Kolkata
01.2016 - 04.2016
- Oversaw accounts payable and receivable activities, streamlining invoice processing and reconciliation.
- Processed invoices and managed vendor payments for event services, ensuring timely and accurate financial transactions.
- Maintained accurate financial records with accounting software, supporting compliance and audit readiness.
- Developed Excel spreadsheets to track expenses, revenue, cash flows, and KPIs effectively.
Education
B. Com - Accountancy
University of Calcutta
Kolkata01.2015
Class XII -
D.B.M.S English School
Jamshedpur01.2012
Class X -
D.B.M.S English
Jamshedpur01.2010
Skills
- Data analysis
- Project management
- Strategic planning
- Resource allocation
- Audit reporting
- Problem-solving and analytical skills
- Training mentorship
- Customer support
- Effective communication
Websites
Certification
- Professional Certification in Product Management, S.P Jain School of Global Management, 05/23
- Certifications in Power BI, Advanced Excel, Python, and Artificial Intelligence, 05/23
Positions Of Responsibility And Extra Curricular Achievements
Represented the school by participating in inter-school football matches, handball matches, and chess competitions., 2006-2012
Accomplishments
- Awarded 1st position in Math's Olympiad, 05/10
- Presented with the best student award in the senior category for the commerce club, 05/12
Internship
Palki Events, Kolkata, Trainee, 01/16, 04/16, Responsible for managing P&L and Balance Sheet while also organizing and participating in events such as conferences and meetings held outside the city.
Personal Information
- Age: 32
- Gender: Female
Timeline
Subject Matter Expert
Sun Life Global Solutions
04.2018 - 10.2025
Finance Intern
Palki Events
01.2016 - 04.2016
B. Com - Accountancy
University of Calcutta
Class XII -
D.B.M.S English School
Class X -
D.B.M.S English