Madhavi Suhasini Mangalara

• Translate documents from English to French and French to English including business and legal documents, web content and corporate reports and press releases, for diverse clientele
• Own and Manage large translation projects including marketing collaterals and corporate communications, both internal and external to organizations
• Monitored progress of translation projects and reported issues to appropriate personnel while suggesting strategies to maintain SLAs.
• Reviewed final work to spot and correct errors in punctuation, grammar, and translation and ensured message content, tone, and emotion are maintained as closely as possible.
• Contribute to building of terminology databases and translation memory to ensure faster execution and quality deliverables
• Negotiate with clients and key stakeholders regarding timelines and terminology and make recommendations that best respond to their business priorities and needs

• Managed Translation of Achev's web content, helpdesk database strings and corporate communication with funders from English to French, and vice-versa
• Translated documents for research and HR departments, supporting data collection and reporting.
• Developed and maintained glossary of technical and financial terms.
• Maintained Helpdesk database to ensured effective tracking and follow up of requests addressed
• Analyzed client issues and provided solutions

• Translated and reviewed Business Intelligence reports, Finance reports and sales presentations from English to French and French to English
• Discussed sales strategies and promotional plans with VP of Sales on regular basis.
• Led a pool of translators in the sales division
• Evaluated performance against goals and implemented appropriate development plans.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Ensured smooth execution of Sales and Finance Operations through analytics and reporting

• Conducted interviews with key business users to collect information on business processes and user requirements.
• Performed gap analysis to identify areas of improvement.
• Executed analysis of risks and identified risk mitigation strategies.
• Analyzed business requirements of an existing and migrating process and translated requirements and business processes into French for sign-off from stakeholders.

• Translated and reviewed Request for Proposals related to financial applications, annual reports, financial statements, insurance contracts, corporate communication, press releases and presentations from English to French and vice-versa
• Proofread, edited and improved documents of different sizes.
• Developed and maintained glossary of technical and financial terms
• Developed strategies to perform accurate and consistent translations
• Created detailed reports on accuracy of translated documents.
• Sourced, vetted and managed vendors needed to accomplish project goals
• Verified quality of deliverables and conformance to specifications before submitting to clients

• Translated and reviewed incidents, tickets and resolutions from English to French and vice versa for SAP maintenance project
• Created and Managed SAP specific terminology database for all modules of SAP including Finance & Accounting
• Prepared comprehensive glossaries and terminology databases to facilitate accurate and consistent translation
• Established the Language Capability Cell and the Translation division of Accenture by recruiting, training and managing budding translators
• Maximized quality control of translated documents.

• Translated and reviewed financial statements, Shareholder agreements, Annual reports, equity research and asset management artifacts
• Translated business websites to support international expansions.
• Supported operations by translating key departmental documents and internal communications.
• Created and maintained glossaries and lexicons to train the Systran and MemoQ CAT tools

• Translated documents from English and French and French to English in various domains such as financial, legal, technical and pharmaceutical for various private and corporate clients
• Established team priorities, maintained schedules and monitored performance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions to enhance customer satisfaction

Interpretation Assignments:

• Ministry of Urban Development – Bordeaux, France (Urban Mobility and Investment opportunities in India). 2017
• Conference of Parties on Biodiversity, 2004
• Afro-Asian Games, 2001
• Delegation from Ministry of Algeria (Regulatory Compliance for a Pharmaceutical client), 2001
• Ministry of Madagascar to discover Micro-finance practices in India, led by World bank, 2001
• Delegation from Senegal (Water Resource Management), 2000