Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MADHAV BHARDWAJ

Saskatoon,Saskatchewan

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.

Overview

1
1
year of professional experience

Work History

Volunteer

Airtel
09.2022 - 12.2022
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Customer Service Representative

Jio Office
01.2022 - 09.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.

Education

Bachelor of Arts - Finance

University of Saskatchewan
Saskatoon, SK
01.2027

Skills

  • Telephone Etiquette
  • Fundraising
  • Community Engagement
  • Food Distribution
  • Computer Skills
  • Data Entry
  • Volunteer Recruitment
  • Attention to Detail
  • Community Service
  • Team Collaboration
  • Administrative Support
  • Public Speaking

Languages

English
Full Professional

Timeline

Volunteer

Airtel
09.2022 - 12.2022

Customer Service Representative

Jio Office
01.2022 - 09.2022

Bachelor of Arts - Finance

University of Saskatchewan
MADHAV BHARDWAJ