Madhav Bagga
Irma,AB
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. .
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer
Irma School
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Front Desk Associate
Irma Motel
04.2016 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport.
- Performed basic daily bookkeeping tasks.
- Entered and updated sensitive customer information during check-ins and room changes.
- Maintained cleanliness and organization of front desk area.
Referee
Irma Minor Hockey
10.2021 - 04.2022
- Promoted good sportsmanship among players.
- Navigated difficult situations using effective communication and explanation of game rules.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Made impartial and fair decisions to maintain trust and respect of players, coaches and fans.
Education
Currently Enrolled -
Irma School
Irma, ABSkills
- Flexible Schedule
- Teamwork and Collaboration
- Attention to Detail
- Positive Attitude
- Community Service
- Event Planning
- Community Engagement
- Event Setup
Languages
English
Hindi
Certification
Certified in First Aid and Whmis
Timeline
Referee
Irma Minor Hockey
10.2021 - 04.2022
Front Desk Associate
Irma Motel
04.2016 - Current
Volunteer
Irma School
Currently Enrolled -
Irma School