MADELYNNE BROAD
Oakville,ON
Summary
Well-qualified leasing speacialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Senior Leasing Specialist
The Village At Bronte Harbour
01.2023 - Current
- Listing current and predictable vacancies on all pertinent platforms.
- Increased building occupancy 60% since January
- Directing guided tours of each rental.
- Screening and credit checks
- Drafting and signing legally sound and detailed lease agreements.
- Scheduling property-related maintenance, as needed.
- Addressing and recording all rule violations.
- Renewing lease agreements, if desired.
- Negotiating the updated features of applicable lease agreements.
- Performing relevant inspections prior to returning lessees' deposits.
Housing and Leasing Coordinator
Campus Living, Centers
03.2021 - 01.2023
- Lead Generation and Inquiry follow up
- Managed resident relations by staying on top of issues arising before, during and after move in dates
- Showcased both virtual and in person tours
- Yardi / managing residents accounts / payments
- Sending and receiving of leases
- Marketing and social media for properties
- Credit checks & verifying insurance policies
- Fill buildings within portfolio to 100% occupancy
Leasing Agent
Schembri Property Management Waterloo
12.2019 - 03.2021
- Screening of prospective tenants
- Lead and Inquiry generation and follow up
- Tours and Showings
- Sending and recieving of leases
Marketing and Brand
Mosaic
01.2018 - 02.2020
- Ambassador , North
- America, Drove growth by establishing ambitious daily goals for target brands
- Helped match customers to products with knowledge of current trends and direct feedback about individual preferences
- Helped match customers to products with knowledge of current trends and direct feedback about individual preferences
- Networking with various people
- Sales Key Holder, Guess Oakville
01.2017 - 01.2019
- Delivered best-in-class selling experience to customers by demonstrating excellent product knowledge and polished communication skills
- Recaptured customer loyalty by expertly handling escalated concerns with products and services
- Built strong clientele of repeat business by delivering consistent, quality service
- Achieved individual and team objectives consistently through proactive customer engagement.
Sales Associate
Dynamite Oakville
01.2016 - 01.2017
- Helped customers navigate store, complete sales, and process returns
- Created memorable customer experiences by offering personalized sales support
- Assisted with improving sales operations with feedback from customers and personal observations on methods for better capitalizing on sales opportunities
Restaurant Hostess
Catch Hospitality Oakville
01.2015 - 01.2016
- Kept station stocked with menus, silverware, and kids' supplies by effectively using time between appointments to stay on top of support tasks
- Offered customers above-and-beyond service through extensive knowledge of restaurant operations, surrounding attractions, and local happenings
- Maintained efficient dining operations by continuously monitoring incoming guest levels and table turnove
Education
Humber Oakville
2021
Skills
- Highly Motivated
- Effective Time
- Management
- Critical thinking and
- Problem solving
- Customer Relations
- Microsoft Office
- Leadership and Teamwork
- Customer Service
- Marketing
- Fast Learner
- Creativity
- Highly Organized
Timeline
Senior Leasing Specialist
The Village At Bronte Harbour
01.2023 - Current
Housing and Leasing Coordinator
Campus Living, Centers
03.2021 - 01.2023
Leasing Agent
Schembri Property Management Waterloo
12.2019 - 03.2021
Marketing and Brand
Mosaic
01.2018 - 02.2020
01.2017 - 01.2019
Sales Associate
Dynamite Oakville
01.2016 - 01.2017
Restaurant Hostess
Catch Hospitality Oakville
01.2015 - 01.2016
Humber Oakville
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