Madelyn Swaile
Langley,BC
Summary
An enthusiastic, highly-motivated under-graduate with proven leadership skills, who takes initiative and seeks out new challenges. Reliable with deadlines and a dedicated team player.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier Assistant
Costco
09.2022 - 12.2023
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Worked with other associates to support cashiers and management needs.
Food Service Associate
Costco
05.2022 - 08.2022
- Took food and beverage orders and conveyed special requests or concerns to kitchen.
- Maintained energy and enthusiasm in fast-paced environment.
- Supported restaurant closing, restocking items and reporting shortages.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Deli Associate
Otter Co-Op
07.2020 - 09.2021
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Created appealing food arrangements for party trays and specialized orders.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Education
Bachelor in Health And Exercise Science - Human Kinetics
University of British Columbia
Kelowna, BC04.2025
High School Diploma -
St. John Brebeuf Regional Secondary School
Abbotsford, BC06.2021
Skills
- Heavy Lifting
- Inventory Counts
- Product Stocking and Rotation
- Verbal and Written Communication
- Customer Service
- Honesty and Integrity
- Strong Work Ethic
- Time Management
- Calm Under Pressure
- Individual and Group Care
Accomplishments
Honors Certificate- I maintained an honor roll status consistently throughout my 5 years of highschool.
Certification
- First Aid/CPR Certified
- Bronze Cross Certified
- Bronze Medallion Certified
Timeline
Cashier Assistant
Costco
09.2022 - 12.2023
Food Service Associate
Costco
05.2022 - 08.2022
Deli Associate
Otter Co-Op
07.2020 - 09.2021
Bachelor in Health And Exercise Science - Human Kinetics
University of British Columbia
High School Diploma -
St. John Brebeuf Regional Secondary School