Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Madelyn Irwin

Sault Ste. Marie,ON

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Metro Grocery Store. Proven ability to enhance workflow efficiency and maintain cleanliness while ensuring safe food handling. Recognized for training new staff and delivering exemplary service, fostering customer loyalty and satisfaction.

Overview

4
4
years of professional experience

Work History

Deli Clerk

Metro Grocery Store
03.2024 - Current
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Learned other teammates' work tasks to train as backup.

Family Babysitter

Karli Day, Jody Watt
09.2021 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Helped children learn how to complete small chores appropriate for age level.
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
  • Led indoor and outdoor activities to entertain and occupy children.

Cashier

Metro Grocery Store
07.2022 - 03.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

High School Diploma -

Superior Heights Collegiate And Vocational School
Sault Ste. Marie

BBA - Human Resources

Algoma University
Sault Ste. Marie
2029

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Safe food handling
  • Equipment safety
  • Patience and empathy
  • Cash handling
  • Money handling
  • Cash register operation
  • Cash management
  • Cash register systems

Languages

English
Native or Bilingual

Timeline

Deli Clerk

Metro Grocery Store
03.2024 - Current

Cashier

Metro Grocery Store
07.2022 - 03.2024

Family Babysitter

Karli Day, Jody Watt
09.2021 - Current

High School Diploma -

Superior Heights Collegiate And Vocational School

BBA - Human Resources

Algoma University

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Madelyn Irwin