madeline dickson
Whitby
Summary
Media & Information Studies student with practical experience in experiential marketing, event support, and digital engagement. Skilled at creating memorable, on-brand consumer interactions through strong communication, social media strategy, and hands-on event execution. Brings an energetic, adaptable, and customer-focused approach, supported by hospitality experience, Smart Serve certification, and a solid academic foundation in media and marketing principles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Canadian Brewhouse
05.2022 - Current
- Delivered exceptional customer service in a fast-paced environment.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Assisted in training new servers on menu knowledge and service standards.
- Promoted drink and food specials, meeting all sales incentives set out by managers and owners.
- Contributed to the setup, coordination, and hosting of special events, ensuring a smooth and positive guest experience.
- Worked flexible hours, including late nights, holidays, and weekends.
Education
Bachelor of Arts - Media, Information, And Technoculture
Western University
London, Ontario04-2026
Skills
- Strong Work Ethic
- Customer Engagement
- Event Setup Tear Down
- Social Media Marketing
- Public Speaking
- Report Writing & Event Recaps
- Adaptability
- Team Collaboration
- Time Management
Languages
English
Native or Bilingual
Certification
- Smart Serve Certification
- G-Class Driver’s License + clean abstract
Timeline
Server
The Canadian Brewhouse
05.2022 - Current
Bachelor of Arts - Media, Information, And Technoculture
Western University