Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Madeline Wheatley

Ilderton,ON

Summary

Accommodating all my other activities and jobs I’m able to effectively manage strict deadlines, schedules and repetitive tasks with a positive, can-do attitude. I'm organized and I use my time wisely to finish work/projects with a strong work ethic. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food and Beverage Associate

Aramark
London, Ontario
12.2024 - Current
  • Assisted customers with their orders, answered questions about menu items.
  • Balanced daily transactions against total sales receipts at end of shift for accuracy purposes.
  • Operated the point of sale system to process payments from customers quickly and accurately.
  • Maintained cleanliness of and dining areas by wiping down tables and chairs after customers had departed.
  • Assisted with food preparation, including washing, cutting, and storing ingredients.
  • Prepared drinks according to recipes specified by the restaurant's menu selections.
  • Resolved customer complaints in an efficient and friendly manner.
  • Stocked shelves with merchandise as needed at the end of the day.
  • Adhered to all safety and sanitation guidelines while preparing food items.
  • Checked identification cards of customers ordering alcoholic beverages to verify age requirements were met.
  • Provided excellent customer service to guests in a timely and professional manner.

Administrative Assistant

Speech Spot
London, ON
07.2020 - Current
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Wiped down various surfaces and training-aids using approved cleaning products and UV sterilizer to prevent growth of bacteria and viruses.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Scheduled appointments, meetings and events for management staff.
  • Sanitized frequented areas and equipment using approved supplies.
  • Processed invoices for payment using accounting software applications.
  • Created content for the company's social media page.
  • Maintained cleanliness and organization of the games in the teaching aid area.

Back Shop Attendant

The Oaks Golf and Country Club
Delaware
04.2020 - Current

Golf Cart Management:

  • Prepare, maintain, and clean golf carts
  • Charge batteries and check for mechanical issues
  • Stock carts with scorecards, pencils, and sand bottles

Bag Room Services:

  • Manage bag storage area
  • Safely store, retrieve, and organize golf bags and equipment
  • Tag bags and assist with loading/unloading

Practice Facility Upkeep:

  • Maintain driving ranges and practice greens
  • Set up practice stations and collect range balls
  • Ensure cleanliness and orderliness

Customer Service:

  • Greet guests and offer assistance with equipment
  • Provide information about the course
  • Assist with tee time management and address inquiries

Maintenance and Safety:

  • Inspect equipment and facilities for maintenance needs and safety hazards
  • Report issues and perform minor repairs

Event Support:

  • Assist with setup and breakdown of tournaments and events
  • Prepare scoreboards and distribute materials

Associate

Marshall's
London, ON
10.2020 - 01.2021
  • Answered phone calls and provided information on products, services, and store policies.
  • Retained and shared knowledge about products and company policies with coworkers and customers.
  • Built and maintained relationships with peers and management to achieve sales and operational goals.
  • Assisted customers with purchases, locating items, and rewards program sign-ups.
  • Efficiently processed various payment types and ensured accurate transactions.
  • Maintained cleanliness and organization of store areas, including counters and fitting rooms.
  • Followed company return policies and inspected merchandise for refunds.
  • Implemented security measures to prevent theft and switched tags.
  • Warmly greeted customers and offered assistance throughout the store.

Staff Accountant

Sync Bookkeeping
Ilderton, Ontario
02.2019 - 04.2020
  • Gathered information and entered data into computer system
  • Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines
  • Minimized audit risk by analyzing and reviewing deliverables
  • Analyzed financial management practices in an effort to minimize financial discrepancies and reduce expenses
  • Reached out to customers to verify information and follow up on issues
  • Supported department staff by performing a wide range of clerical and administrative tasks

Timekeeper

North London Sports Association
London
09.2017 - 04.2019

The Timekeeper is responsible for the correct recording of the goals scored. This includes goal number, period scored in, goal scorer, and any assists given. During the game, the Referee may call some penalties.

Education

Bachelor of Science - Kinesiology

University of Guelph-humber
Toronto
04-2026

High School Diploma -

School Secondary Catholic Monseigneur-Bruyère
London, ON
06.2021

Skills

  • Data analysis
  • Compassionate and active listener
  • Deadline-driven
  • Event coordination
  • Bilingual in French
  • Time management skills
  • Multitasking
  • Flexible team player
  • Able to stand for long periods of time
  • Retail layout knowledge
  • Cleaning and sanitizing
  • Customer Service
  • Money Management
  • Organization
  • Cash handling proficiency
  • POS system operation

Affiliations

  • Volunteer - Alliance Hockey
  • Placement - Speech Spot (Participate in speech therapy, OT with a variety of different children)

Certification

  • Smart Serve (expires: 2029)

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Food and Beverage Associate

Aramark
12.2024 - Current

Associate

Marshall's
10.2020 - 01.2021

Administrative Assistant

Speech Spot
07.2020 - Current

Back Shop Attendant

The Oaks Golf and Country Club
04.2020 - Current

Staff Accountant

Sync Bookkeeping
02.2019 - 04.2020

Timekeeper

North London Sports Association
09.2017 - 04.2019

Bachelor of Science - Kinesiology

University of Guelph-humber

High School Diploma -

School Secondary Catholic Monseigneur-Bruyère
Madeline Wheatley