Madeline Van Gaver
San Marcos
Summary
Reliable employee quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and friendly support. Exceptional communication skills with proven track record of building client rapport.
Overview
6
6
years of professional experience
Work History
Barista
Bigfoot Java
06.2021 - 01.2022
- Operated cash register, collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Barista
Cafe Elite
04.2019 - 09.2021
- Addressed and resolved customer concerns to maintain brand loyalty.
- Created complex, hand-crafted beverages based upon customer preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained highest standards of conduct and service to support company reputation.
- Memorized official and off-menu coffee and tea preparations.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Greeted guests with pleasant smile and superior customer service.
Assistant Track Coach Official
Kent Parks
01.2016 - 04.2018
- Developed coaching and training plans for score development and performance enhancement.
- Supported program and promoted team alongside parent groups and student clubs.
- Cultivated positive and productive relationships with parents of student athletes.
- Collaborated with individual team members to devise personalized exercise plans focused on specific areas for improvement.
- Communicated effectively with coaches and fellow athletes, including organizing meetings.
- Drafted and distributed packets for student-athletes outlining rules and expectations.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Some College (No Degree) - Business Administration And Management
California State University San Marcos
San Marcos High School Diploma -
Kentwood High School
Covington, WA06.2020
Skills
- Safe food handling practices
- Organizing product displays
- Team player
- Calm under pressure
- Quick problem solving skills
- Speedy and efficient
- Merchandise restocking
- Cash register operation
- Decision-making skills
- Good sportsmanship abilities
- Customer service
Timeline
Barista
Bigfoot Java
06.2021 - 01.2022
Barista
Cafe Elite
04.2019 - 09.2021
Assistant Track Coach Official
Kent Parks
01.2016 - 04.2018
Some College (No Degree) - Business Administration And Management
California State University San Marcos
High School Diploma -
Kentwood High School
Similar Profiles
Brodie WahlBrodie Wahl
Barista at Bigfoot JavaBarista at Bigfoot Java
Chela AcostaChela Acosta
Manager/Barista at Bigfoot JavaManager/Barista at Bigfoot Java
Aspen DorfnerAspen Dorfner
Barista at Bigfoot JavaBarista at Bigfoot Java