Madeline Oyler
San Clemente,CA
Summary
My name is Madeline Oyler, and I am a 26-year-old professional with a passion for thriving in high-paced, dynamic environments. Through my experience in high-end restaurants, I’ve honed strong communication, multitasking, and problem-solving skills. I pride myself on maintaining a friendly and approachable attitude in every interaction, whether with customers or colleagues. I work well both as a team leader and as part of a collaborative group, always striving to create a positive and efficient work atmosphere. I am now looking for a long-term opportunity where I can apply my skills to help a company grow while also advancing my own personal and professional goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Reseller
Ebay
07.2022 - Current
- Developed and maintained relationships with company resellers, partners, and customers to maximize market growth.
- Contacted customers to follow-up on Internet and telephone sales inquiries.
- Created clear, precise and properly detailed product and service information on company website.
- Monitored and evaluated sales performance to make informed decisions and improve results.
Cook/Cashier
Selanne Steak Tavern
01.2018 - 01.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained food safety and sanitation standards.
Shop Manager
Parallel Pizzaria
05.2018 - 12.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
Barista/Cashier
Pizza Port
07.2017 - 11.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Lead Barista
Zinc Cafe & Market
04.2016 - 03.2017
- Company Overview: Working in a high volume cafe, making drinks, serving food, bussing, restocking, preform opening and closing duties as well as training new employees
- Working in a high volume cafe, making drinks, serving food, bussing, restocking, preform opening and closing duties as well as training new employees
Education
Diploma -
Dana hills
Skills
- Cashier
- Food Preparation
- Food Handling
- Barista
- Kitchen
- Cooking
- Coffee Experience
- Sales
- Shipping
- Product sourcing
- Online platforms
- Customer engagement
Certification
Food Handler, 08/01/17, 08/31/18
Timeline
Reseller
Ebay
07.2022 - Current
Shop Manager
Parallel Pizzaria
05.2018 - 12.2018
Cook/Cashier
Selanne Steak Tavern
01.2018 - 01.2021
Barista/Cashier
Pizza Port
07.2017 - 11.2017
Lead Barista
Zinc Cafe & Market
04.2016 - 03.2017
Food Handler, 08/01/17, 08/31/18
Diploma -
Dana hills
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