Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Madeline Mcleod

Vancouver,BC

Summary

Dynamic and organized professional with a positive attitude, experienced in event coordination and customer service at Barking Babies. Proven ability to enhance customer experiences through excellent people skills and effective problem-solving. Adept at managing inventory and ensuring smooth operations, contributing to successful events and fostering repeat business.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Volunteer

Kitsalano Buisness Assosciation
09.2023 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Provided customer service and information to attendees, ensuring a positive and welcoming environment.

Volunteer

TEDx
04.2025 - 04.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with event setup, including organizing materials and preparing spaces for speakers and attendees.
  • Developed strong organizational and teamwork skills while working in a faced paced environment.
  • Managed inventory, ensuring all event materials and supplies were available and well organized

Sales Associate

Barking Babies
04.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Observer

Aritzia Head Office
11.2023 - 11.2023

Education

Rockridge Secondary
Vancouver, BC

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Customer service
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Outgoing personality
  • Cash register operation

Accomplishments

New York Fashion Week – Independent Designer

New York, NY | September 2024

  • Designed and showcased an original 5-piece collection, reflecting strong trend awareness, personal style, and fashion-forward thinking.
  • Led model casting, fittings, and styling, ensuring each look aligned with the brand vision and elevated the overall presentation.
  • Collaborated with a creative team (photographers, hairstylists, MUAs) to deliver a cohesive runway experience.
  • Managed backstage operations under pressure, demonstrating strong organizational skills, problem-solving in a high-stress environment.


Shadowed Chief Marketing Officer – Aritzia
Vancouver, BC | November 2023

  • Gained firsthand insight into Aritzia’s brand strategy and marketing operations by shadowing the CMO for a full workday.
  • Observed and participated in internal meetings, contributing questions and reflections to better understand team dynamics and leadership decision-making.
  • Interviewed team members across departments to learn about their roles, collaboration styles, and contributions to the client experience.
  • Deepened understanding of Aritzia’s unique brand positioning, values, and customer-centric approach from an executive perspective.

Timeline

Volunteer

TEDx
04.2025 - 04.2025

Sales Associate

Barking Babies
04.2024 - 02.2025

Observer

Aritzia Head Office
11.2023 - 11.2023

Volunteer

Kitsalano Buisness Assosciation
09.2023 - Current

Rockridge Secondary
Madeline Mcleod