Madeline Howard

• Greeted clients upon arrival to spa and provided information about services offered.
• Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
• Maintained up-to-date knowledge of latest trends in esthetics industry through research.

• Provide luxury facial and body treatments such as scrubs, foot treatments, and body wraps.

• Performed light maintenance tasks such as changing light bulbs or fixing minor plumbing issues.
• Tracked inventory of cleaning supplies, linens, towels and other necessary items for daily operations.
• Organized special events such as weddings, reunions or corporate retreats within the Inn's facilities.

• Delegate all responsibilities for front of house, housekeeping, maintenance, and special events.

• Coordinate special events, weddings, lunch-ins, and retreats.

• Check in guests, assist with all in room requests, ride share services, kayaking annd other excursions, and departures.

• Monitored inventory levels of spa products and restocked shelves when necessary.
• Ensured compliance with safety standards during all procedures.
• Educated clients about proper skincare techniques such as exfoliation, moisturizing, sun protection.

• Rented a room to provide Esthetic treatments; facials, waxing, and professional makeup services.

• Advertising, social media marketing, content creation.

• Organized travel arrangements for business trips including booking flights and hotels.
• Managed a multi-line phone system, answered inquiries and transferred calls accordingly.
• Prepared correspondence letters or memos as requested by senior staff members.

• Check in guests, assist with onsite coordination of any guest requests, and departures.

• Provided beauty consultations to clients, determining their individual needs and preferences.
• Cleaned tools after each use according to established sanitation protocols.
• Tested different products on clients under supervision prior to recommending them for purchase.

• Provided lash lift services, mini facial services, facial waxing, and professional makeup services.

• Trained with Benefit Cosmetics to deliver quality facial and brow waxing.
• Hosted special events for Benefit cosmetics in Ulta Beauty, launch parties, and charity events.
• Collaborated with other departments to ensure we meet our weekly and monthly sales goals, and educate on product knowledge.
• Performed waxing services and mini consultations to educate clients on the benefits of our products.

• Assisted clients in skincare consultations, makeup consultations, and mini makeovers.
• Attended scheduled trainings with leading makeup and skincare brands for brand education.
• Performed scheduled hour long makeup appointments, and educated clients on product knowledge.