Madeline Hodges
Redding
Summary
Detail-oriented front-of-house team member with experience in food safety protocols and health compliance. Known for strong communication and problem-solving skills, contributing to positive guest experiences and efficient daily operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chick-fil-A
Redding
02.2026 - Current
- Operated cash registers and handled transactions accurately to ensure customer satisfaction.
- Maintains clean, welcoming environments while following food safety and health regulations.
- Skilled at multitasking in fast-paced settings and prioritizing customer satisfaction.
- Communicated effectively and collaborated with team members to create positive guest experiences.
Barista
Holiday Market
Chester
12.2024 - 08.2025
- Prepared and served high-quality coffee beverages, ensuring optimal operation of espresso equipment.
- Delivered excellent customer service through accurate order taking and friendly communication.
- Maintained cleanliness and organization of café and seating areas.
Followed health and safety guidelines during food preparation and handling. - Processed cash register transactions efficiently, ensuring accurate handling of customer payments.
Server
Cravings Restaurant
Chester
04.2024 - 10.2024
- Managed multiple tables, ensuring attentive service and enhancing guest satisfaction.
- Explained menu items and daily specials, aiding guests in making informed dining choices.
- Processed payments and handled cash transactions accurately.
- Worked with kitchen staff to ensure timely food delivery.
- Maintained a clean and organized dining area.
- Addressed guest concerns promptly, fostering a welcoming and positive dining experience.
Restaurant Hostess
Timber House Brewery
Chester
10.2022 - 04.2023
- Greeted guests warmly to foster a welcoming atmosphere.
- Managed reservations, waitlists, and special requests to enhance guest experience.
- Answered phone inquiries and scheduled reservations, ensuring efficient service for takeout orders.
- Addressed customer concerns promptly to support guest satisfaction.
- Collaborated with kitchen staff to maintain smooth service flow.
- Trained new hosts on procedures and customer service standards.
Education
Associate of Science - Allied Health
Shasta College
Redding, CA05-2027
High School Diploma -
Chester Jr/Sr High School
Chester, CA06-2025
Skills
- Point-of-Sale (POS) Systems
- Cash Handling
- Food Safety & Sanitation
- Health & Safety Compliance
- Remote customer service
- Time Management
- Multitasking
- Team Collaboration
- Problem Solving
- Communication Skills
- Strong Work Ethic
Certification
- CPR Certification
- First Aide Certification
- Basic Life Support Certification
Timeline
Front of House Employee
Chick-fil-A
02.2026 - Current
Barista
Holiday Market
12.2024 - 08.2025
Server
Cravings Restaurant
04.2024 - 10.2024
Restaurant Hostess
Timber House Brewery
10.2022 - 04.2023
Associate of Science - Allied Health
Shasta College
High School Diploma -
Chester Jr/Sr High School