Madeline Hoang
Fountain Valley
Summary
Dynamic professional with a strong background in creative design and customer service. Ability to adapt in fast-paced environments while delivering exceptional client experiences. Skilled in detailed illustration, technical design, organization, time management, and effective communication, ensuring projects meet high standards.
Overview
5
5
years of professional experience
Work History
Florist
Pick-Me! Flower Boutique
San Juan Capistrano, CA
02.2022 - 02.2026
- Designed luxury custom floral arrangements for retail displays, daily orders, special occasions, and private events.
- Managed inventory of flowers and supplies, ensuring freshness and availability for daily operations.
- Clear communication with clients and customers to ensure excellent service and product quality.
Tattoo Artist
My Tattoo
Huntington Beach, CA
10.2023 - 01.2026
- Maintained proper sanitation protocols to ensure a safe environment.
- Engaged with clients to understand design preferences and provide excellent customer service and client retention
- Organized appointment schedules and client communications
Assistant Designer and Illustrator
Ivy Swimwear
New York, NY (Remote)
09.2022 - 07.2024
- Collaborated with brand owner to develop seasonal swimwear collections, utilizing knowledge of garment construction, fabric, color theory, and trend forecasting.
- Designed and rendered custom graphics for various silhouettes.
- Hand-illustrated models and pieces for concept art and advertisement.
Lead Technical Designer
The Leverage Showroom
Santa Ana, CA
10.2022 - 10.2023
- Developed technical specifications using CAD for production teams.
- Collaborated with brand owner to refine product designs for menswear, womenswear, and childrenswear.
- Reviewed samples and made detailed adjustments to tech packs for final production.
Retail Sales Associate
Guess
Costa Mesa, CA
11.2020 - 05.2021
- Delivered exceptional customer service with knowledge of the brand to enhance shopping experiences and foster brand loyalty.
- Assisted in visual merchandising to optimize product displays and drive sales engagement.
- Processed transactions accurately while maintaining cash register integrity and security protocols.
Education
Associate of Arts - Fashion Design
Fashion Institute of Design & Merchandising
Los Angeles, CA09-2022
High School Diploma -
Wichita High School East
Wichita, KS05-2019
Skills
- Adaptability in fast-paced environments
- Provide an exceptional and personalized customer service experience
- Maintain focus and an organized schedule in a hectic and constantly-changing work environment
- Manage time efficiently to ensure projects are completed to the greatest quality
- Public speaking and detailed presentation of ideas
Languages
English
Vietnamese
Accomplishments
Miss Vietnam Wichita 2018-2019
Winner of annual cultural pageant hosted by a non-profit organization. Conducted leadership training with skills including public speaking, team-building, and planning educational cultural community events. Attended meetings with city officials/organizations, and participated in weekly community service.
FCCLA Fashion Design Project 2019
Awarded 1st place in city division, and 1st place in state division for career project in the fashion design category. Designed garments, selected fabrics, and presented a brand idea for a concept collection.
Timeline
Tattoo Artist
My Tattoo
10.2023 - 01.2026
Lead Technical Designer
The Leverage Showroom
10.2022 - 10.2023
Assistant Designer and Illustrator
Ivy Swimwear
09.2022 - 07.2024
Florist
Pick-Me! Flower Boutique
02.2022 - 02.2026
Retail Sales Associate
Guess
11.2020 - 05.2021
Associate of Arts - Fashion Design
Fashion Institute of Design & Merchandising
High School Diploma -
Wichita High School East