Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madeline Graham

Encinitas

Summary

Motivated and compassionate professional with a strong foundation in psychology, behavioral science, and criminal

justice. Experienced in supporting individuals with diverse needs in both therapeutic and high-paced service

environments. Certified in behavioral intervention and crisis management, with a proven ability to stay calm under

pressure, communicate effectively, and foster trust. Brings a collaborative mindset, strong ethical judgment, and a

commitment to inclusive, person-centered care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Anthropologie
09.2024 - Current
  • Deliver personalized customer experiences while balancing transactions and merchandising.
  • Contribute to team efficiency and visual presentation, enhancing overall customer satisfaction.

Registered Behavior Technician

TERI Inc.
01.2024 - Current
  • Implement behavior intervention plans for students with varying levels of Autism Spectrum Disorder.
  • Lead de-escalation and crisis management with a calm, student-centered approach.
  • Collaborate across teams to support inclusive, safe educational environments.

Center Assistant

ABS Kids
05.2023 - 01.2024
  • Supported clinical teams in high-pressure environments, maintaining clarity and compassion.
  • Adapted care strategies to suit children's developmental needs and daily challenges.
  • Promoted teamwork and upheld professional standards within a therapeutic setting.

Registered Behavior Technician

ABS Kids
08.2022 - 01.2024
  • Educated parents on therapy progress and strategies, strengthening trust and collaboration.
  • Taught self-regulation and coping skills to reduce disruptive behavior in children.
  • Worked closely with BCBAs to refine care strategies tailored to individual needs.

Barista

Given Coffee Co.
06.2021 - 11.2022
  • Advocated for community-focused mission; educated customers on donation-based pricing.
  • Maintained sanitation protocols, contributing to top-tier inspection results.
  • Provided welcoming, efficient service in a fast-paced environment.

Cashier

Hope Truck Food Co.
05.2021 - 01.2022
  • Ensured food safety and customer satisfaction in a high-volume setting.
  • Supported mobile operations while maintaining excellent service standards.

Education

Bachelor of Arts - Psychology

North Carolina Wesleyan College
Rocky Mount
05-2022

Bachelor of Arts - Criminal Justice

North Carolina Wesleyan College
Rocky Mount, NC
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Applied behavior analysis
  • Crisis intervention and deescalation
  • Written and interpersonal communication
  • Data collection/organization
  • Student advocacy
  • Experience in conflict resolution

Certification

CPR Certified

CPI Safety Certified

Registered Behavior Technician Certified

Timeline

Sales Associate

Anthropologie
09.2024 - Current

Registered Behavior Technician

TERI Inc.
01.2024 - Current

Center Assistant

ABS Kids
05.2023 - 01.2024

Registered Behavior Technician

ABS Kids
08.2022 - 01.2024

Barista

Given Coffee Co.
06.2021 - 11.2022

Cashier

Hope Truck Food Co.
05.2021 - 01.2022

Bachelor of Arts - Psychology

North Carolina Wesleyan College

Bachelor of Arts - Criminal Justice

North Carolina Wesleyan College

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Madeline Graham