Madeline Clark
Kamloops,BC
Summary
I am a proactive and customer-oriented professional with experience at Cordo Resto + Bar, excelling in guest engagement and hospitality service expertise. Demonstrated ability to enhance customer satisfaction and streamline service operations. Skilled in cash handling and POS systems, with a commitment to maintaining a professional appearance and fostering positive experiences. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cordo Resto + Bar
08.2022 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Ice Cream Scooper
Frozen Paddle
04.2021 - 06.2022
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash registers and processed payments accurately.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Maintained cleanliness and organization in establishment.
- Carried out cash and card transactions quickly and thoughtfully.
- Operated cash register, taking payments and issuing customer receipts.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
Valleyview Secondary School
Kamloops, BC06-2025
Skills
- Supply Restocking
- Guest Engagement
- Team member support
- Check payment processing
- Cash Handling
- Positive and professional
- Sales expertise
- Hospitality service expertise
- Exceptional customer service
- Calm Demeanor
- Professional Appearance
Certification
Top Pre-Calculus 12 Student of the year - 2024
5 Year Honor Roll
5 Year Academic Achievment
Additional Information
Mondays - Thursdays from 3:30pm - 10:00pm.
Timeline
Server
Cordo Resto + Bar
08.2022 - Current
Ice Cream Scooper
Frozen Paddle
04.2021 - 06.2022
Top Pre-Calculus 12 Student of the year - 2024
5 Year Honor Roll
5 Year Academic Achievment
Valleyview Secondary School
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