Madeline Bojin
Toronto,Ontario
Summary
Detail-oriented team player with strong critical thinking skills. Ability to handle multiple projects effectively with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Manager
Wine Rack
12.2020 - 03.2023
- Was promoted after two years by going through manager development program
- Worked as a new manager through the Covid-19 pandemic and continuously followed all changing guidelines from the Ministry of Health
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Hired, trained and developed new employees and oversaw current employee performance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Created employee schedules to align coverage with forecasted demands.
Wine Merchant
Wine Rack
09.2018 - 11.2020
Food Service Worker
Loblaws
12.2016 - 07.2018
- Prepared and served large quantities of various food to company specifications to be sold off-shelf.
- Developed and maintained positive relationships with customers and team.
- Strictly followed sanitation and food safety guidelines.
- Handled cash transactions and point-of-sale operations
Snack Bar Operator
East York Skating Club
09.2013 - 09.2016
- Maintained food displays and cleaned counters, dishes, floors and equipment. Performed opening and closing tasks.
- Operated cash register and received cash or credit card payment.
- Prepared and served food and drink to customers standards.
- Practiced strong sanitation habits
- Dated and rotated food containers and stored perishables at proper temperatures.
Education
High School Diploma -
St. Joseph's College School
Toronto, ON06.2015
Skills
- Managing Retail Build Outs
- Sales Activities
- Citrix
- Microsoft Excel
- Supply Chain Management
- Customer Outreach
- Customer Service
- Critical Thinking
Certification
- Red Cross First-Aid Training - [October 2022]
Timeline
Retail Manager
Wine Rack
12.2020 - 03.2023
Wine Merchant
Wine Rack
09.2018 - 11.2020
Food Service Worker
Loblaws
12.2016 - 07.2018
Snack Bar Operator
East York Skating Club
09.2013 - 09.2016
High School Diploma -
St. Joseph's College School