Madeleine Wilcock
North Vancouver,BC
Summary
I am respectful, empathetic, and kind. I love learning, meeting people, and demonstrating my creativity. When working toward a goal, I am committed, and determined. I am a hard worker with skills in customer service, cash handling, and inventory management. Committed to enhancing customer satisfaction through effective problem-solving and engaging interactions. I am calm under high-stress situations, and I learn fast.
Overview
2
2
years of professional experience
Work History
Seaweeds Health Food Store
John Geoffrion
Gibsons, British Columbia
08.2024 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Received and organized fresh produce in designated display areas.
- Maintained cleanliness and sanitation of produce department workspace.
- Performed basic cleaning and upkeep duties.
- Processed customer transactions accurately and efficiently at the retail location.
- Managed cash register operations, including handling cash and credit payments.
- Assisted with unloading deliveries and stocking shelves with new products as needed.
Sailing Volunteer
Carly Kerr
Gibsons, British Columbia
07.2023 - 08.2025
- Assisted in teaching sailing techniques and safety protocols to students.
- Supported lead instructor in planning and executing lesson plans.
- Demonstrated proper boat handling skills to enhance student learning experience.
- Communicated effectively with students and parents regarding schedules and updates.
Education
High School Diploma -
Chatelech Secondary
Sechelt, BC06-2024
Skills
- Customer service
- Retail operations
- Cash handling
- Inventory management
- Point of sale systems
- Effective communication
- Multitasking
- Organization
- Friendly, positive attitude
Affiliations
- I love sailing, i have done it since i was a kid and its something that has always kept me going. Pushing myself to accomplish things makes a big impact on who i am. Sailing made me try things out of my comfort zone, made me learn new experiences and adventures are out there.
- Art has meant a lot to me ever since i was a child. Its a way of expressing yourself in countless different ways. A way of getting in touch with your inner self. wouldnt be who i am today without it.
Accomplishments
- I graduated with a dual dogwood diploma. I have taken french since my first year of school.
- In 2023 i did a sailing race called the commodores cup and won first place with my crew.
Languages
French
Professional
English
Full Professional
References
References available upon request.
Timeline
Seaweeds Health Food Store
John Geoffrion
08.2024 - 08.2025
Sailing Volunteer
Carly Kerr
07.2023 - 08.2025
High School Diploma -
Chatelech Secondary
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