Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeleine Roebuck

Halton Hills,ON

Summary

Results-driven Sales Supervisor with a collaborative leadership style, and a consistent record of achieving top sales performance. Skilled in motivating teams, optimizing sales strategies, and delivering measurable results. Committed to ongoing professional development and expanding expertise within the industry.

Overview

4
4
years of professional experience

Work History

Sales Supervisor

Marc Jacobs
Halton Hills, Ontario
01.2023 - Current
  • Sales Performance - Monitor individual and team sales performance, set targets, and execute company sales strategies, promotions, and marketing initiatives to increase sales.
  • Supervise & train the sales team - Provide training and development to enhance team skills and product knowledge.
  • Reporting & Analytics - Track sales data, analyze trends, and generate daily reports.
  • Conflict Resolution - Address customer complaints, and resolve issues effectively to maintain brand reputation.
  • Customer Relationship Management - Build and maintain strong client relationships to enhance customer satisfaction and retention.
  • Visual Merchandising - Serve as the in-store go-to for visual merchandising, ensuring effective product displays that align with the brand, and strategies to drive sales visually.

Sales Associate

Saks Off 5th
Halton Hills, Ontario
10.2021 - 12.2023
  • Customer Service Excellence - Delivered outstanding customer service in a fast-paced retail environment by actively engaging with clients, understanding their needs, and providing personalized recommendations, and assistance.
  • Inventory & Stock Management - Oversees incoming inventory, including receiving shipments, stocking shelves, conducting inventory counts, applying security measures, and leading creative product installations to enhance visual appeal.
  • Point of Sales Operations - Processed sales transactions efficiently at the register, handling purchases, and returns, and ensuring accurate opening and closing tills.
  • Cross-Department Collaboration - Cross-trained with managers and coworkers across various departments, providing staffing and scheduling support when needed.

Education

Diploma - Tourism And Travel Management

Humber College
Toronto, None
06-2022

Skills

  • Sales performance
  • Customer relationship management
  • Sales strategy
  • Team building
  • Employee training
  • Visual Merchandising

Timeline

Sales Supervisor

Marc Jacobs
01.2023 - Current

Sales Associate

Saks Off 5th
10.2021 - 12.2023

Diploma - Tourism And Travel Management

Humber College

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Madeleine Roebuck