Madeleine Pilquil
Hamilton,ON
Summary
Resourceful and experienced worker offering expertise in customer service, and fast-paced work environments. Detail-oriented and responsible professional when working with little to no supervision.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swim Instructor Volunteer
Huntington Park Recreation Centre
07.2019 - 01.2020
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Collaborated with trained instructors to assist children 3 to 12 years of age learn specific swim techniques,
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Maintained CPR and First Aid certifications to ensure preparedness for emergency situations during lessons.
Juravinski Hospital Co-op Student
Juravinski Hospital - Hamilton Health Sciences
11.2021 - 01.2022
- Developed strong communication skills through regular conversations with fellow students, supervisors, and patients.
- Collaborated with fellow co-op students to fulfill obligations in a timely manner.
- Greeted visitors at the main entrances of the hospital in a friendly and welcoming manner.
Juravinski Hospital Co-op Student
Juravinski Hospital - Hamilton Health Sciences
09.2022 - 01.2023
- Increased efficiency in project completion by prioritizing tasks and utilizing effective time management strategies.
- Shadowed and worked with industry professionals to further drive learning goals.
- Took part in leading action initiatives to support Hospital staff wellness.
- Created and conducted a Paediatric Debriefing Survey for the Emergency Department.
Front Store Supervisor
Shoppers Drug Mart
03.2022 - 08.2023
- Enhanced customer satisfaction by efficiently managing front store operations and addressing concerns promptly.
- Maintained a clean and organized store environment, ensuring optimal product presentation.
- Trained new employees on store policies, procedures, and sales techniques, contributing to their success in the role.
- Managed cash handling procedures accurately, reconciling daily transactions and maintaining financial records in compliance with company policies using multiple applications and systems.
Education
High School Diploma -
Westmount Secondary School
Hamilton, ON06.2023
Primary Care Paramedic - Paramedic Program
Conestoga College
Kitchener, ON04.2026
Skills
- Team leadership
- Conflict resolution
- Attention to detail
- Highly punctual
- Active listening
- Effective communication
- Adaptability and flexibility
- Customer Service
Accomplishments
- Co-op Award of Excellence for Initiative
Languages
English
Full Professional
Certification
- Health and Safety in 4 Steps (Sept 2022)
- Occupational Health and Safety Worker Awareness (Sept 2023)
- WHMIS (Sept 2023)
- Standard First Aid & CPR/AED Level C (Sept 2023)
- Basic Life Support (HCP) (Jan 2024)
- Food Handlers Certification (Jan 2024)
Timeline
Juravinski Hospital Co-op Student
Juravinski Hospital - Hamilton Health Sciences
09.2022 - 01.2023
Front Store Supervisor
Shoppers Drug Mart
03.2022 - 08.2023
Juravinski Hospital Co-op Student
Juravinski Hospital - Hamilton Health Sciences
11.2021 - 01.2022
Swim Instructor Volunteer
Huntington Park Recreation Centre
07.2019 - 01.2020
High School Diploma -
Westmount Secondary School
Primary Care Paramedic - Paramedic Program
Conestoga College
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