Madeleine Patton
Toronto
Summary
I worked in the service industry for several years between 2012 and 2018, and left when I became a full-time screenwriter. I'm now in a career transition and would love to return to working in service part-time. I enjoy being on my feet, chatting with guests, making people laugh and ensuring everyone is well taken care of.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Hart House
10.2017 - 01.2019
- Served wine and hors d'oeuvres during wedding receptions, answered guest questions
- Served dinner to large groups over three courses often carrying 3 - 4 plates at once
- Set up and broke down table settings and decorations for weddings
Server
Rec Room Roundhouse
09.2017 - 02.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Facilitated communication between kitchen staff and guests for optimal satisfaction.
- Memorized changing list of specials and sold game tokens to tables during service
Barista
Colette
04.2016 - 09.2017
- Maintained cleanliness and organization of workstations and equipment
- Prepared high-quality beverages following standard recipes and customer preferences
- Opened and closed cafe alone regularly
Hostess
Boston Pizza Restaurant
09.2012 - 10.2014
- Greeted and seated guests with a smile, ensured a welcoming atmosphere.
- Managed reservations and waitlists to optimize seating capacity.
- Assisted with cleaning bathrooms and taking out trash
Education
Bachelor of Arts - Screenwriting
York University
North York, ON04-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
English
Certification
Smart Serve
Timeline
Server
Hart House
10.2017 - 01.2019
Server
Rec Room Roundhouse
09.2017 - 02.2018
Barista
Colette
04.2016 - 09.2017
Hostess
Boston Pizza Restaurant
09.2012 - 10.2014
Bachelor of Arts - Screenwriting
York University