Madeleine Kelto
Edmonton,AB
Summary
Detail-oriented student with a drive to surpass expectations. Adept at analyzing case data, developing care strategies, and providing solutions to complex situations. Experienced in working with individuals and children with mental and physical disabilities. Demonstrates confidentiality and empathy, enhancing client and family experiences.
Seeking to develop new skills, learn and grow with your company!
Overview
2
2
years of professional experience
1
1
Certification
Work History
Respite Care Worker
Family Supports for Children with Disabilities (FSCD)
Edmonton, AB
08.2023 - Current
- Provides safe and stimulating recreational support both in the home and in the community.
- Provides care and supervision according to the individual's needs.
- Network with community groups, facilitate inclusion, and act as a positive role model.
- Engaging clients in suitable activities, such as socializing, playing games, or reading out loud.
- Maintaining a hygienic and safe environment.
- Demonstrated excellent communication skills when interacting with clients, families, and other professionals.
- Educated family members about available resources in the community.
Disability Support Worker
Children's Autism Services of Edmonton
Edmonton, AB
05.2024 - 09.2024
- Provided compassionate care and support to children with physical disabilities, mental health issues, and learning difficulties.
- Demonstrated ability to manage challenging situations with patience and empathy.
- Implemented creative activities for children to engage them in meaningful leisure activities.
- Assisted in daily activities such as dressing, bathing, toileting, feeding, mobility support, and medication reminders.
- Encouraged independence while providing necessary assistance to ensure the safety of the client.
- Demonstrated excellent communication skills when interacting with clients, families, and other professionals.
- Developed and implemented individualized care plans to meet the unique needs of each client.
Support Group Facilitator Volunteer
Capital Care Lynwood
Edmonton, Alberta
10.2023 - 09.2024
- Cultivated an inclusive environment that was respectful of diverse backgrounds and experiences.
- Provided compassionate and respectful care for elderly individuals with dementia and other disabilities.
- Created a safe environment for individuals with dementia to discuss their thoughts in group and one-on-one settings.
- Facilitated communication between healthcare providers regarding patient information and updates.
Front Desk Agent
FantasyLand Hotel WEM
Edmonton, Alberta
05.2022 - 11.2023
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Responded quickly to meet customer needs and resolve problems.
- Utilized strong problem-solving abilities to handle difficult situations with guests.
- Maintained high levels of confidentiality regarding guest information while adhering to all company policies and procedures.
- Reviewed accounts and charges with guests during the check-out process.
- Processed payments accurately using cash register, credit card machine, and other payment processing systems.
Education
High School Diploma -
Jasper Place Highschool
Edmonton, AB06-2022
Bachelor of Social Work - In Progress
MacEwan University
Edmonton, ABSkills
- Confidentiality Adherence
- Client Advocacy and support
- Ability to work under pressure
- Flexible Problem-Solving
- Autism spectrum and Disability Knowledge
Certification
- Standard First Aid CPR-C & AED
- Crisis Intervention and Prevention Training (SMG)
References
References available upon request.
Timeline
Disability Support Worker
Children's Autism Services of Edmonton
05.2024 - 09.2024
Support Group Facilitator Volunteer
Capital Care Lynwood
10.2023 - 09.2024
Respite Care Worker
Family Supports for Children with Disabilities (FSCD)
08.2023 - Current
Front Desk Agent
FantasyLand Hotel WEM
05.2022 - 11.2023
- Standard First Aid CPR-C & AED
- Crisis Intervention and Prevention Training (SMG)
High School Diploma -
Jasper Place Highschool
Bachelor of Social Work - In Progress
MacEwan University
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