Madeleine Jupp
Great Braxted,Essex
Summary
Motivated worker,willing to adapt to take on any challenge. Experienced at handling customer issues, whilst maintaining a friendly and appropriate manner.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Ski Instructor
Mont Tremblant
, Canada (Quebec)
11.2024 - Current
- Taught skiing techniques to individuals and groups of all ski levels, from beginners to advanced skiers.
- Provided personalized coaching to suit individual needs and improve technique and confidence
- Ensured safety by educating guests on mountain etiquette and organising students
- Working closely with children as young as three to provide a positive first experiences of skiing whilst ensuring safety and comfort throughout the day.
Waitress
Paper Mill Lock, Tea Rooms
Little Baddow, Essex
07.2018 - 08.2024
- Taking food & drink orders and serving customers.
- Provided friendly service, ensuring positive customer satisfaction.
- Resolving customer complaints in a professional manner, notifying management if necessary.
Cleaner
Prances Scout Camp
Wickham Bishops, Essex
06.2018 - 08.2024
- Responsible for cleaning of the scout hall, kitchen and bathroom facilities.
- Safe storage of cleaning solutions, equipment and chemicals, out of reach of children.
- Prioritising tasks when the need arises.
Dive Master
Kalkan Dive Centre
Kalkan, Turkey
06.2023 - 09.2023
- Assisted teaching dive theory and practical for open water and advanced courses.
- Taught Discover Scuba PADI courses.
- Dive leader on professional boat dives.
- Promoted courses and organised logistics of dive trips.
Warehouse operative
TE Connectivity
, Essex
10.2023 - 12.2023
- Experienced in using handheld software ‘SAP' (Systems Applications and Products in Data Processing)
- Teaching SAP to new employees within the business
Education
A-Levels -
Colchester Sixth Form College
Colchester 09.2021 - 05.2023
GCSEs -
Plume School
Maldon 09.2016 - 07.2021
Skills
I enjoy working outdoors and engaging with people of all ages and backgrounds, whether teaching, guiding or sharing activities i enjoy I'm always keen to meet new people, explore new places and take on new challenges Teaching others and helping them develop their skills is something i find very rewarding I focus on creating a positive and enjoyable experience for everyone I have good experience in organising and managing groups of young children, particularly in safety-sensitive environments like diving and skiing
Professional Qualifications
BASI Level 2 Ski Instructor
PADI Diving Instructor
Emergency First Responder Instructor
Emergency Outdoor First Aider
Safeguarding Children certification
Full clean UK DrivingLicence
Timeline
Ski Instructor
Mont Tremblant
11.2024 - Current
Warehouse operative
TE Connectivity
10.2023 - 12.2023
Dive Master
Kalkan Dive Centre
06.2023 - 09.2023
A-Levels -
Colchester Sixth Form College
09.2021 - 05.2023
Waitress
Paper Mill Lock, Tea Rooms
07.2018 - 08.2024
Cleaner
Prances Scout Camp
06.2018 - 08.2024
GCSEs -
Plume School
09.2016 - 07.2021
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