Maintained confidentiality when handling sensitive information and materials.
Handled administrative tasks such as expense report processing and invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Managed executive calendars scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Developed and maintained administrative systems, procedures and standards, including executive correspondence, templates and records management.
Local Government Division - Documents Coordinator
Ministry Of Municipal Affairs
08.2022 - 10.2023
Tracked materials for upcoming meetings making sure they were current and with the ADM well before scheduled meetings. Worked closely with Documents Coordinator in the DMO when materials were requested for the Deputy Minister and Minister.
Ensured correspondence from the MO and DMO was directed to the appropriate branch in the local government for action. This was done in a timely manner to ensure deadlines were met , (i.e. MO requests, staff advice requests and caller concerns).
Provided back-up administrative support for the ADMO of the Local Government Division, as required, including administrative tasks and calendaring.
Home Staging Assistant
The Housse
02.2022 - 02.2023
Prepared clients home for potential buyers by redecorating, rearranging furniture, cleaning and other aesthetic strategies to present the home in the best possible light.
Ophthalmic Technician
Victoria Retina
09.2020 - 08.2022
Performed a range of duties to prepare patients to see the Physician. This included preliminary examination, administration of eye drops, medical history and diagnostic testing.
Assisted the Physician during minor surgical and laser procedures. Cleaned and maintained ophthalmic instruments and equipment.
Clinical Assistant - Supervisor
Peninsula Lifetime Eyecare
02.2017 - 09.2020
Assisted multiple optometrists as a supervisor technician.
Prepared patients by pre-screening them using several instruments. Duties also included administrative tasks including answering multiple phone lines, filing, and scheduling.
Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Ophthalmic Technician
Retinal Consultants of Victoria
08.2005 - 02.2017
Assisted the Ophthalmologist by providing patient care in a busy, fast paced office. Duties included taking medical histories, Using equipment and instruments to pre-screen and diagnose patients. Assisting with minor surgeries and laser treatment.
Administrative duties included filing and faxing medical documents and scheduling patients for appointments.
Education
Diploma in Applied Chemistry And Biotechnology -
Camosun College
Victoria, BC
06.2005
Completed Two Years Toward A Diploma in Nursing -
Camosun College
Victoria, BC
1998
High School Diploma -
Belmont Secondary School
Victoria, BC
06.1990
References Available Upon Request.
Skills
Experienced in BC Public Service systems CLIFF, e-Approvals, TLAM, iExpense and CAS
Experienced in Microsoft programs including Excel, Sharepoint, Teams and Word
Experience typing, drafting, proofreading and tracking correspondence
Experience in working in high volume situations while under pressure of short delivery time frames
Experienced handling sensitive information and materials in a confidential capacity
Experienced in calendar management; scheduling meetings using Outlook Scheduling Assistant
Experienced in making travel arrangements including logistic coordination
Human Resource Planner Equity, Diversity, Inclusion and Anti-Racism Team(EDIA), Human Resource Branch at Ministry of Children and Family DevelopmentHuman Resource Planner Equity, Diversity, Inclusion and Anti-Racism Team(EDIA), Human Resource Branch at Ministry of Children and Family Development