Madeleine Fackler
Los Altos
Summary
Dynamic technology leader with a proven track record at numerous organizations including and IRC and Johnson & Johnson. Adept at applying innovative solutions to enhance operational efficiency. Skilled in vendor management and building strong business relationships, I successfully developed and implemented strategic technology initiatives that significantly improved organizational performance and employee engagement.
Overview
45
45
years of professional experience
Work History
Chief Information & Operations Officer
International Rescue Committee, IRC
New York
01.2016 - 01.2025
- Oversaw and supported the operational requirements for the 22,000-person humanitarian aid organization. Work included supporting offices and refugee camps in the U.S., Europe, the Middle East, and Africa.
- Had direct responsibility for the Information Technology, Safety and Security, Global Supply Chain and Logistics, and Language Services teams.
- Developed the overall Technology Strategy for the organization with a refresh done prior to my departure to include latest capabilities, such as AI.
- Implemented a large set of applications to ensure employees could be as efficient and effective in their jobs.
Chief Information Officer
Johnson & Johnson
New Brunswick
05.2001 - 09.2014
- Started as the Chief Information Officer for J&J's Diabetes Business (LifeScan). My areas of responsibility grew until I took early retirement after serving as the co-interim CIO for the whole corporation.
- The primary focus in all of the roles was building a strong partnership with the business teams, and developing solutions to meet their most pressing business needs. Sometimes those solutions were for internal use; sometimes for external.
- Directly managed architecture, vendor management, and applications teams. Leveraged central teams for infrastructure support.
- Mentored and supported more junior staff, particularly women interested in technology roles and leadership.
Chief Technology and Operations Officer
BeyondWork
San Jose
05.2000 - 09.2001
- Hired into a start-up focused on providing employee benefits (online) on behalf of small and mid-sized companies.
- While in the role, we acquired a small software development company focused on employee rewards and recognition, which I then directly managed.
- I remained with the company until we ran out of funding, and I laid myself off.
VP of Applications
3Com
Sunnyvale
09.1997 - 03.2000
- Had overall responsibility for application design, implementation and support.
- Selected to join a dedicated corporate team focused on the next-generation strategy for the company. Once developed, served as one of the three primary communicators of the strategy throughout the company globally.
Group Chief Information Officer
Hewlett Packard, HP
Cupertino
06.1980 - 09.1997
- Hired as a Software Development Engineer in their computer language lab. I moved into R&D management after 18 months, which proved to be a better fit for my skill set and my capabilities.
- Oversaw the development and release of approximately eight products while serving in software R&D roles.
- Asked to move into a new role for the company a Group CIO position, in my case focused on HP's Computer Manufacturing group. The goal was to work closely with business leaders to determine their most critical needs, and then propose technology solutions to assist where appropriate. Grew the team from 3 to over 350 in four years.
Education
Master of Science - Electrical Engineering And Computer Science
Stanford University
Palo Alto, CA06-1988
Bachelor of Arts - Economics And Mathematics
Smith College
Northampton, MA05-1980
Skills
- Applying technology to meet the needs of an organization
- Building strong business relationships
- Vendor Management
- Project Management
- Organizational design
- Non-profit Board leadership
Current Non-Profit Board Roles
- Partnership for Afterschool Eduction serving the underserved in all 5 NYC Boroughs. Currently serve as Chair of the Finance Committee.
- Facing History & Ourselves which uses lessons of history ro challenge teachers and their students (primarily at the high school level) to stand up to racism, antisemitism and other forms of bigotry and hate. Currently serve as the chair of the finance committee.
Recent Non-profit Board roles
- Served for 8 years (2 terms) on the Smith College Board of Trustees. Chaired their IT Task Force at the start and the Resources and Operations Committee for the final 3 years of my term. Oversaw the fundraising, design and completion of a new library.
- Awarded the John M Greene Award, highest alumnae honor given by Smith's President and Board, for years of service to the College.
Timeline
Chief Information & Operations Officer
International Rescue Committee, IRC
01.2016 - 01.2025
Chief Information Officer
Johnson & Johnson
05.2001 - 09.2014
Chief Technology and Operations Officer
BeyondWork
05.2000 - 09.2001
VP of Applications
3Com
09.1997 - 03.2000
Group Chief Information Officer
Hewlett Packard, HP
06.1980 - 09.1997
Master of Science - Electrical Engineering And Computer Science
Stanford University
Bachelor of Arts - Economics And Mathematics
Smith College
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