Madeleine Brideau
Fredericton,NB
Summary
Dynamic customer service professional with a friendly demeanor and strong problem-solving skills, honed at Habitat for Humanity ReStore. Proven ability to enhance customer satisfaction through effective communication and attention to detail, while efficiently managing cash transactions and promoting store loyalty programs. Adaptable team player committed to delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Customer Service and Social Media
Habitat of Humanity ReStore
02.2024 - Current
- Provide excellent customer service.
- Taking pictures of available items and posting them to the ReStore Facebook Account.
- Handle cash, debit and E-Transfers while answering phone inquiries in a fast paced environment.
- Pricing and restocking items.
- Actively listen to customers concerns and escalating major issues to supervisor.
- Maintain records of customer pick ups and deliveries.
- Balance cash registers accurately at the end of each shift.
- Handle situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service Cashier
Michaels Arts and Crafts
10.2021 - 12.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Processed returns and exchanges adhering to store policies while prioritizing customer satisfaction.
- Redeemed coupons to discount purchases.
- Promoted store loyalty programs to customers to enhance engagement and repeat business.
Education
Graphic Design
NB College of Craft And Design
Fredericton, NB05-2027
Foundation Visual Arts
NB College of Craft And Design
Fredericton, NB05-2025
High School Diploma -
Fredericton High School
Fredericton06-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Computer skills
- Organization and time management
- Multitasking Abilities
- Flexible and adaptable
Languages
French
Limited Working
Timeline
Customer Service and Social Media
Habitat of Humanity ReStore
02.2024 - Current
Customer Service Cashier
Michaels Arts and Crafts
10.2021 - 12.2021
Graphic Design
NB College of Craft And Design
Foundation Visual Arts
NB College of Craft And Design
High School Diploma -
Fredericton High School
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