Madelayne Hajek
Toronto,Ontario
Summary
Ambitious New Mortgage Agent offering advanced knowledge of Small Business development and ownership, client acquisition, customer service and expert level problem solving skills. Eager to apply business development and lead generation prowess to contribute to your company's mission and objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Founder and Owner
Dog Logic Toronto
08.2019 - Current
- Built from the ground up a 5 star rated, well respected, Dog walking, Training, Boarding and Doggie Daycare business. DLT generates over $300K annually with no backers, no investors and is %100 independently run.
- Building and maintaining client relationships and providing a top tier customer service
- Building an A-list clientele in Yorkville, Rosedale, Summerhill and Riverdale. Serving over 200 clients weekly.
- Social media management, content creation, promotion, SEO
- Business administration, Bookkeeping
- facilitating dog training classes, private sessions, dog walking, canine care mentorship for new comers to the industry, exclusive daycare and boarding services
Canine Adoption Agent
Humane Society Toronto
09.2018 - 06.2019
- Providing expert level customer service
- Interviewing perspective adopters
- Matching appropriate families with appropriate dogs and cats
- Email Admin
- Handling dissatisfied potential adopters, managing pubic access,
- Responding to extreme emergencies including drug overdoses, animal abuse, and animals in critical condition in a calm and professional manner, whilst maintaining a safe work environment.
Equipment/Workshop Coordinator
Charles Street Video
10.2015 - 06.2017
- Assisting in managing film equipment cage
- Organizing and facilitating workshop space
- Grant applications
- Social media management
- Customer service and client care
- Interviewing new clients for memberships
Assistant Production Coordinator/Accounting Assistant
Stornoway Productions
01.2015 - 09.2015
- Organizing and prepping Pay Stubs
- Organizing monthly expenses
- Reconciling costs accumulated by production spending
- reconciling production budgets
- email correspondence with production participants, insurance, equipment rental, contractors, locations
- creating call sheets
- setting up interviews
- camera B roll
Education
Bachelor of Arts - Publications
OCAD University
Toronto, ON06.2017
Skills
- Business Development and Ownership Experience
- Business Admin
- Self Starter, Expert Hustler
- Proficient in Microsoft Office Suite
- Expert Level Client Service
- Excellent written and verbal skills
- Ability to work remotely and Independently
- Networking via social media and traditional methods
- Conversational French and German
Certification
- MPC Mortgage Agent Certification Level 1
- CPDT (Certified Professional Dog Trainer)
Timeline
Founder and Owner
Dog Logic Toronto
08.2019 - Current
Canine Adoption Agent
Humane Society Toronto
09.2018 - 06.2019
Equipment/Workshop Coordinator
Charles Street Video
10.2015 - 06.2017
Assistant Production Coordinator/Accounting Assistant
Stornoway Productions
01.2015 - 09.2015
Bachelor of Arts - Publications
OCAD University
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