Madelaine Grace de Vera
Georgetown,Canada
Summary
Upbeat and resourceful, with keen eye for identifying and attracting top talent. Possess understanding of recruitment strategies and applicant tracking systems, coupled with skills in candidate sourcing and interviewing. Aim to contribute to success of team by building strong talent pipeline.
Overview
5
5
years of professional experience
Work History
Bilingual Talent Acquisition Advisor - Contract
Desjardins
06.2024 - Current
- Managed full-cycle recruitment process from initial screening to onboarding
- Collaborated with several business sectors/ internal clients to capture their specific hiring needs
- Reduced time-to-hire by implementing efficient sourcing strategies and optimizing applicant tracking systems usage.
- Aided in mass recruitment efforts, onboarding 50+ individuals at a time
- Connected with candidates using various ATS systems, including Workday and LinkedIn Recruiter
- Conducted various interviews including Group and Individual sessions
- Used a consultative approach to aid my clients with hiring best practices
- Evaluated recruitment process and visibility strategies to support talent attraction goals
- Championed diversity and inclusion initiatives by creating inclusive job advertisements and adopting unbiased candidate selection practices.
- Conducted comprehensive interviews to assess candidates'' skills, qualifications, and cultural fit for organizational success.
- Supported hiring managers in selecting suitable interview panels while ensuring unbiased candidate evaluation.
- Attended multiple career events to support visibility and attraction efforts throughout the province
Professional Recruitment Consultant
Insight Global
05.2023 - 05.2024
- Identified and sourced top talent for various clients within supporting multiple business functions including; IT, Finance, Business Administration, Marketing, and Sales.
- Offered my expertise in the candidate market to offer a better understanding to hiring managers
- Built strong relationships with clients through regular communication and understanding their unique needs.
- I regularly surpassed my weekly and monthly recruiting KPIs to ensure our clients' success
- Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
- Mentored candidates for interview processes
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
- Conducted preliminary candidate interviews in aid of hiring managers
- Conducted reference checks and background checks
- Utilized applicant tracking systems to successfully maintain and organize my book of business of marketable candidates
- Successfully delivered recruiting projects promptly according to client budget and time frame
- Collaborated with business executives and clients to ensure all needs were being met
- Attended several client meetings to show insights on the current candidate market and solution hiring needs
- Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
- Contributed to business development efforts by identifying potential new clients within target industries or markets.
Customer Experience Associate
TD Bank Group
10.2022 - 05.2023
- Looked for additional ways to expand products to customers by upselling new products and services
- Employed active listening skills to accurately understand customer concerns and address them effectively.
- Collaborated with team members to develop effective strategies for enhancing the overall customer experience.
- Ensured client satisfaction and retention by going above and beyond their expectations when dealing with banking needs
- Solved problems using creative solutions to ensure client satisfaction
- Navigated financial technology and software
- Successfully ensured sales to financial advisors by recommending beneficial financial products to my clients
Customer Service Representative
CIBC
02.2022 - 08.2022
- Aided clients with their everyday banking needs
- Assigned creative solutions to client problems to ensure their satisfaction with the company
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants in regard to their financial goals
- Provided sales opportunities to financial advisors by recommending beneficial financial products to my clients
Sales Associate / Visual Merchandiser
Lucky Brand Jeans
04.2021 - 04.2022
- Aided our clientele by assessing their wants and needs and providing them with options that satisfied such needs
- Successfully generated sales by making genuine connections with our clients
- Trained new employees to ensure their success with the company
- Managed cash tills and deposits at the end of day to ensure security across all platforms
- Became one of the top sellers due to my hard work and diligent attention to detail when dealing with client needs
- Created attractive displays to encourage sales of products promoted for specific seasons
- Took creative control when creating displays in order to push sales for products that were not generating as many sales
- Generated solutions for product placement regarding to sales
- Utilized my knowledge of client desires to create displays that would appeal to our specific clientele
Fitness Advisor
GoodLife Fitness
08.2019 - 12.2019
- Generated sales of gym memberships to prospective clients by listening to their needs and fitness goals
- Took client calls regarding their memberships and assigned solutions to their problems swiftly and efficiently
- Organized and followed daily office tasks such as organizing client calls and meetings and meeting sales quotas
- Ensured the best client experience by providing top-tier customer service to our members
Education
Marketing -
George Brown College
Toronto, ON04.2023
French Linguistics
Dalhousie University & Wilfrid Laurier University
01.2022
Skills
- Microsoft suite
- Google Suite
- Sharepoint
- Applicant Tracking Systems (Workday, LinkedIn Recruiter)
- Full Cycle Recruiting
- Job Posting Optimization
- Strategic Sourcing
- B2B Sales
- Behavioral Interviewing
- Employer Branding
- Campus Recruitment
- AI-driven Recruitment
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Bilingual Talent Acquisition Advisor - Contract
Desjardins
06.2024 - Current
Professional Recruitment Consultant
Insight Global
05.2023 - 05.2024
Customer Experience Associate
TD Bank Group
10.2022 - 05.2023
Customer Service Representative
CIBC
02.2022 - 08.2022
Sales Associate / Visual Merchandiser
Lucky Brand Jeans
04.2021 - 04.2022
Fitness Advisor
GoodLife Fitness
08.2019 - 12.2019
French Linguistics
Dalhousie University & Wilfrid Laurier University
Marketing -
George Brown College
Similar Profiles
Rohan Dunn GuptaRohan Dunn Gupta
Advisor Agent at DesjardinsAdvisor Agent at Desjardins
Eric BoothEric Booth
Leadership Support Pool at DesjardinsLeadership Support Pool at Desjardins
Abderrahmane CoulibalyAbderrahmane Coulibaly
Conseiller en Gestion de Patrimoine at DesjardinsConseiller en Gestion de Patrimoine at Desjardins
Tristan EliassaintTristan Eliassaint
Technicien at DesjardinsTechnicien at Desjardins
Liam MorrowLiam Morrow
Concrete Finisher at Rob Freestone, Freestone Concrete LTDConcrete Finisher at Rob Freestone, Freestone Concrete LTD