Ma De Jesus Ruvalcaba
Seaside
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Artistic cake decorator with several years of experience working in pastry and bakery shops. Excellent problem solver and communicator. Specializing in creating inviting window displays.
Overview
23
23
years of professional experience
2002
2002
years of post-secondary education
Work History
Barista
Asilomar conference grounds
Pacific Grove
07.2014 - Current
- Prepared specialty coffee beverages to meet customer preferences.
- Maintained cleanliness of workstations and equipment throughout shifts.
- Provided excellent customer service, addressing inquiries and concerns promptly.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Collaborated with team members to create a welcoming atmosphere for guests.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Assistant Pastry Chef
Angelinas Bakery
Seaside
02.2003 - Current
- Assisted in preparing and baking a variety of pastries and desserts.
- Collaborated with head pastry chef on menu development and seasonal offerings.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Decorated pastries using icing, frosting and other toppings, resulting in beautiful appearance and delicious flavor.
- Rotated and organized stock in refrigerator and freezer to minimize waste.
- Followed recipes to create cake, cookies and products.
- Aided with custom cake creation and decoration by mixing custom-colored fondant.
- Assisted head pastry chef in creating attractive displays for pastry items at special events.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
Server
Dennys Restaurant
Marina
08.2007 - 11.2019
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed orders accurately using point-of-sale system.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Assisted guests with menu selections and special requests.
- Handled cash transactions and processed payments efficiently.
- Trained new servers on restaurant policies and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Prepared drinks according to standard recipes.
- Stocked service areas with supplies during slow periods.
- Set up tables in between patrons to reduce wait times.
Education
Seaside High School
Seaside, CASkills
- Beverage preparation
- Specialty coffee knowledge
- Cash handling
- Cake decorating
- Pastries presentation
Timeline
Barista
Asilomar conference grounds
07.2014 - Current
Server
Dennys Restaurant
08.2007 - 11.2019
Assistant Pastry Chef
Angelinas Bakery
02.2003 - Current
Seaside High School