Maddy Rezaei
Vancouver,BC
Summary
Motivated and personable professional with 2 years of experience in customer service across fast- paced hospitality environments Detail-oriented team player with experience in high-volume food service environments. Proven ability to enhance customer satisfaction and streamline service processes through effective communication and inventory management.
Overview
2
2
years of professional experience
Work History
Bellagio Restaurant
Server
.Vancouver, BC
07.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Fresco Cafe
Barista
Vancouver, British Columbia
05.2024 - 09.2025
- Prepared a variety of coffee beverages to meet customer preferences.
- Operated espresso machines and grinders with precision and care.
- Maintained cleanliness of workstations and equipment throughout shifts.
- Assisted customers with menu selections and special dietary requests.
- Handled cash transactions and managed the cash register accurately.
- Collaborated with team members to ensure smooth service during peak hours.
- Restocked supplies and organized inventory for efficient workflow.
Paris baguette
Crew member
Vancouver, British Columbia
01.2025 - 05.2025
- Assisted customers with orders and inquiries efficiently.
- Maintained cleanliness and organization of dining and service areas.
- Operated cash register and processed transactions accurately.
- Collaborated with team members to ensure smooth service flow.
- Prepared food items following safety and quality standards.
- Stocked supplies and monitored inventory levels regularly.
Mediterranean Restaurant
Server
Vancouver, British Columbia
01.2024 - 09.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Bachelor of Science - CTS
BCIT
DowntownSkills
- Team collaboration
- Cash handling
- Problem-solving
- Microsoft office
- Inventory management
- Positive guest interactions
- Menu item recommendation
- Wine pairing
- Food and beverage pairings
- Beverage preparation
Languages
English
Full Professional
French
Limited
Persian
Native/ Bilingual
Vounterly
- Vancouver international film festival (VIFF FOH2025)
Timeline
Bellagio Restaurant
Server
07.2025 - Current
Paris baguette
Crew member
01.2025 - 05.2025
Fresco Cafe
Barista
05.2024 - 09.2025
Mediterranean Restaurant
Server
01.2024 - 09.2024
Bachelor of Science - CTS
BCIT
Similar Profiles
Ethan MinsEthan Mins
Perkins Restaurant at ServerPerkins Restaurant at Server
Katelynn RorrerKatelynn Rorrer
Olive Garden at ServerOlive Garden at Server
Bryan YangBryan Yang
Manna Heaven Bbq at ServerManna Heaven Bbq at Server
Shunsuke SuetsuguShunsuke Suetsugu
Flight Instructor at Professional Flight CentreFlight Instructor at Professional Flight Centre
Jahnavi ChellamsettyJahnavi Chellamsetty
Catering Associate at UBC Alma Mater Society (AMS)Catering Associate at UBC Alma Mater Society (AMS)