Maddy Rezaei
Vancouver,BC
Summary
Motivated and personable professional with 2 years of experience in customer service across fast- paced hospitality environments Detail-oriented team player with experience in high-volume food service environments. Proven ability to enhance customer satisfaction and streamline service processes through effective communication and inventory management.
Overview
2
2
years of professional experience
Work History
Bellagio Restaurant
Server
.Vancouver, BC
07.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Fresco Cafe
Barista
Vancouver, British Columbia
05.2024 - 09.2025
- Prepared a variety of coffee beverages to meet customer preferences.
- Operated espresso machines and grinders with precision and care.
- Maintained cleanliness of workstations and equipment throughout shifts.
- Assisted customers with menu selections and special dietary requests.
- Handled cash transactions and managed the cash register accurately.
- Collaborated with team members to ensure smooth service during peak hours.
- Restocked supplies and organized inventory for efficient workflow.
Paris baguette
Crew member
Vancouver, British Columbia
01.2025 - 05.2025
- Assisted customers with orders and inquiries efficiently.
- Maintained cleanliness and organization of dining and service areas.
- Operated cash register and processed transactions accurately.
- Collaborated with team members to ensure smooth service flow.
- Prepared food items following safety and quality standards.
- Stocked supplies and monitored inventory levels regularly.
Mediterranean Restaurant
Server
Vancouver, British Columbia
01.2024 - 09.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Bachelor of Science - CTS
BCIT
DowntownSkills
- Team collaboration
- Cash handling
- Problem-solving
- Microsoft office
- Inventory management
- Positive guest interactions
- Menu item recommendation
- Wine pairing
- Food and beverage pairings
- Beverage preparation
Languages
English
Full Professional
French
Limited
Persian
Native/ Bilingual
Vounterly
- Vancouver international film festival (VIFF FOH2025)
Timeline
Bellagio Restaurant
Server
07.2025 - Current
Paris baguette
Crew member
01.2025 - 05.2025
Fresco Cafe
Barista
05.2024 - 09.2025
Mediterranean Restaurant
Server
01.2024 - 09.2024
Bachelor of Science - CTS
BCIT