Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maddy Rasalingam

Brampton,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Restaurant Server

Swiss chalet
Brampton
08.2022 - Current
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.
  • Processed payments from customers using cash registers or POS systems.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Banquet Server

Brampton golf club
Brampton
01.2015 - 01.2022
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Carried trays of food items from kitchen to dining areas.
  • Served beverages and appetizers to guests in an efficient manner.
  • Replenished buffet lines with fresh foods as needed.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
  • Set up stations for serving meals according to established guidelines.
  • Provided refills on drinks as requested by customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
  • Prepared for busy periods by restocking stations and maintaining clean work areas.

Education

High School Diploma -

Bramalea Secondary School
Brampton, ON
06-2011

Skills

  • Order Taking
  • Menu Memorization
  • POS System Operation
  • Organization
  • Table setting arrangements
  • Guest service
  • Customer Satisfaction
  • Alcohol Service
  • Cash Handling
  • Food station setup
  • Cleaning and sanitizing
  • Buffet setup and takedown
  • Payment Processing

Certification

Smart serve Ontario

Timeline

Restaurant Server

Swiss chalet
08.2022 - Current

Banquet Server

Brampton golf club
01.2015 - 01.2022

High School Diploma -

Bramalea Secondary School

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Maddy Rasalingam