Maddy Rasalingam
Brampton,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Server
Swiss chalet
Brampton
08.2022 - Current
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Processed payments from customers using cash registers or POS systems.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Calculated charges, issued table checks and collected payments from customers.
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Cleaned tables and chairs to prepare dining area for next customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Banquet Server
Brampton golf club
Brampton
01.2015 - 01.2022
- Greeted guests upon arrival and provided assistance throughout the event.
- Carried trays of food items from kitchen to dining areas.
- Served beverages and appetizers to guests in an efficient manner.
- Replenished buffet lines with fresh foods as needed.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Set up stations for serving meals according to established guidelines.
- Provided refills on drinks as requested by customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
Education
High School Diploma -
Bramalea Secondary School
Brampton, ON06-2011
Skills
- Order Taking
- Menu Memorization
- POS System Operation
- Organization
- Table setting arrangements
- Guest service
- Customer Satisfaction
- Alcohol Service
- Cash Handling
- Food station setup
- Cleaning and sanitizing
- Buffet setup and takedown
- Payment Processing
Certification
Smart serve Ontario
Timeline
Restaurant Server
Swiss chalet
08.2022 - Current
Banquet Server
Brampton golf club
01.2015 - 01.2022
High School Diploma -
Bramalea Secondary School