Maddy Miller
San Francisco
Summary
Strategic communications leader with 7+ years of experience in developing and executing impactful executive and product communications. Expertise in executive storytelling, cross-functional program management, and large-scale internal communications, with success in launching AI products, managing CEO transitions, and enhancing brand narratives across multiple channels.
Overview
6
6
years of professional experience
Work History
Senior Manager, Executive Communications
Salesforce
San Francisco
08.2025 - Current
- Spearheaded go-to-market communications strategy for Slack in collaboration with CEO, CRO, and Salesforce co-founder.
- Managed executive communications during CEO transition to ensure continuity of go-to-market narrative.
- Executed launch communications for flagship AI product, utilizing cross-channel employee amplification on LinkedIn, X, and Instagram.
- Crafted compelling narratives from key product milestones for sales partners and customers.
- Created customer storytelling content with global brand partners to enhance pipeline and retention initiatives.
Manager, Executive Communications
Salesforce
Los Angeles
08.2023 - 08.2025
- Directed communications for CEO of Slack, CRO of Slack, and EVP of Agentforce & Data Cloud Sales, aligning messaging with go-to-market priorities during leadership transitions.
- Developed and executed comprehensive communications strategy for platform re-launch, collaborating with product, sales, and marketing teams to enhance awareness and adoption.
- Authored go-to-market announcements and enablement content for over 30,000 employees, equipping sales teams with essential messaging, FAQs, and launch resources.
- Led product communications for Dreamforce, supporting unveilings of new AI features through coordinated internal and external messaging.
- Established and managed recurring sales-facing communications programs to boost product adoption and ensure revenue readiness.
Senior Specialist, Executive Communications
Salesforce
New York
08.2021 - 08.2023
- Served as communications lead for the President of Sales, Accelerated Industries at Salesforce, developing integrated GTM messaging for product launches, campaign moments, and companywide announcements
- Partnered with product, GTM, and marketing teams to build communications plans that aligned executive narrative to sales and marketing objectives
Specialist, Executive Communications
Salesforce
San Francisco
02.2020 - 08.2021
- Developed messaging frameworks for product and organizational announcements, supporting go-to-market communications planning for EVP of Sales, Comms, Media, & Tech
Education
Bachelor of Arts - Communication
University of Arizona
Tucson, AZ05-2018
Skills
Executive Communications
Executive Storytelling
Product Launch Communications
Internal Communications
Cross-functional Program Management
Employee Amplification Campaigns
Customer Storytelling
AI & SaaS Product Marketing
Content Strategy
- Stakeholder Engagement
Timeline
Senior Manager, Executive Communications
Salesforce
08.2025 - Current
Manager, Executive Communications
Salesforce
08.2023 - 08.2025
Senior Specialist, Executive Communications
Salesforce
08.2021 - 08.2023
Specialist, Executive Communications
Salesforce
02.2020 - 08.2021
Bachelor of Arts - Communication
University of Arizona