Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Maddlyn Rodgerson

Calgary,AB

Summary

Organized and dependable candidate with a proven track record of successfully managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to ensure team goals are met. A driven student eager to gain real-world experience, offering strong interpersonal skills and adept at task prioritization.

Reliable employee seeking a part-time position, equipped with excellent communication skills and sound judgment. Outgoing child caregiver with a wealth of experience in nurturing children, providing both encouragement and kindness. Proficient in guiding playtime, leading exercise activities, and teaching essential rules. A creative planner with a knack for crafting engaging long-term activities to keep children entertained.

Friendly Medical Receptionist proficient in patient relations and office management. Skilled in utilizing various appointment scheduling systems to efficiently manage a high volume of patients weekly. Highly organized and detail-oriented, adept at managing patient flow with precision.

Passionate professional highly skilled in executing exceptional events to achieve established goals. Experienced in planning, budgeting, and coordinating a wide range of events, from small-scale gatherings to large-scale affairs. A strong communicator and negotiator, capable of fostering relationships with key stakeholders and vendors to ensure successful outcomes.

Overview

11
11
years of professional experience

Work History

Event Coordinator

Birchcliff Energy
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked under pressure and met deadlines while maintaining composure in difficult situations.
  • Maintained and distributed information for functions and events.
  • Greeted and collected tickets of patrons at stampede events, christmas functions, and weekend trips in Lake Louise

Babysitter

Teachers, Family friends etc
  • Assisted children with homework assignments and special projects across different subjects.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated positively with children and guardians.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Studied and researched food allergies to understand requirements for individuals with such conditions.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Engaged with children on individual basis to build positive relationships.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.
  • Made healthy snacks and meals for up to 3 children at one time and i have babysat more than one client that suffer from physical and mental disabilities

Assistant Volunteer Gymnastics Coach

Kyle Shewfelt Gymnastics
08.2013 - 08.2014
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Resolved problems, improved operations and provided exceptional service.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Collaborated with coaches, students and administrators to run high-quality program.
  • Improved overall satisfaction among volunteers by addressing concerns promptly and implementing supportive measures when necessary.

Sales Associate

Anthropologie
04.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Receptionist

Regenerative MD
08.2021 - 08.2022
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic and health history to keep information current.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Helped patients complete necessary medical forms and documentation.
  • Completed clerical duties and tasks for clinic administration.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Part Time Lead

The Childrens Place
08.2021 - 04.2022
  • Reported sales data to upper management for review.
  • Led sales team to exceed quarterly sales goals.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Streamlined team sales processes increase productivity and decrease closing time.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Provided information on company offerings to promote products and services to customers.
  • Contributed to a positive work environment by fostering effective teamwork among colleagues across departments.
  • Provided exceptional customer service through prompt responses to inquiries and accurate dissemination of information.

Education

Bachelor of Arts - Psychology

St Mary's University
Calgary, AB
04.2025

High School Diploma -

Joane Cardinal-Schubert High School
Calgary, AB
06.2021

Skills

  • Problem Sensitivity
  • Problem Solving
  • Team Collaboration
  • Visitor Check-in
  • Customer Service
  • Dependable and Responsible
  • Verbal and Written Communication
  • Creative Thinking
  • Relationship Building
  • Good Decision Making
  • Critical Thinking
  • Committee Organization
  • Payment Approval
  • Service Coordination
  • Client Relations
  • Project Management
  • Scheduling
  • Time Management
  • Event Planning

Accomplishments

I possess a profound connection with music, having pursued various classes and courses both in and out of school. Throughout my journey, I have garnered invaluable experience performing with bands and as a solo artist, refining skills in discipline, creativity, courage, and collaboration. Music has been instrumental in shaping my character and instilling enduring qualities that transcend beyond the realm of music itself.


Complementing my passion for music is a keen interest in fashion, which has served as a platform for self-expression and exploration. I find immense joy in curating outfits that reflect my individuality and evoke a sense of confidence. This pursuit has fostered a deep appreciation for self-love, body positivity, and critical thinking, as well as honing my ability to discern styles that resonate authentically with my persona. I firmly believe that "good style" is inherently subjective, reflecting the unique essence of each individual.


In addition to this I have a passionate for fitness. I embarked on a serious fitness journey in 2020, dedicating myself wholeheartedly to its pursuit ever since. My love for physical activity was cultivated during my formative years, as I actively participated in volleyball and gymnastics, instilling in me a deep appreciation for movement and athleticism. Yoga also played a significant role in my upbringing, as I regularly attended classes and followed instructional videos, a practice that remains an enduring source of joy in my life.

Currently, my focus revolves around weightlifting and running, both of which have become integral components of my daily routine. The gym serves as a sanctuary, where I find solace and fulfillment, while my running training adds exhilaration and purpose to my fitness regimen. Committed to continuous growth and improvement, I approach each workout with enthusiasm and dedication, striving to push my boundaries and achieve new milestones.

My unwavering dedication to fitness underscores my commitment to personal well-being and self-improvement. I am eager to leverage my passion and expertise in a role that allows me to inspire others and contribute positively to the health and wellness community.

Languages

English
Native or Bilingual

Timeline

Sales Associate

Anthropologie
04.2022 - Current

Receptionist

Regenerative MD
08.2021 - 08.2022

Part Time Lead

The Childrens Place
08.2021 - 04.2022

Assistant Volunteer Gymnastics Coach

Kyle Shewfelt Gymnastics
08.2013 - 08.2014

Event Coordinator

Birchcliff Energy

Babysitter

Teachers, Family friends etc

Bachelor of Arts - Psychology

St Mary's University

High School Diploma -

Joane Cardinal-Schubert High School
Maddlyn Rodgerson