Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Schooling
01.2022 - 06.2024
To focus on completing high school coursework, preparing for final exams, and graduating with an average grade of 87% in order to demonstrate academic excellence and dedication to achieving educational goals.
Volunteer
Glenhyrst Art Gallery Of Brantford
03.2024 - 03.2024
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Promoted environmental awareness with educational workshops and hands-on activities.
Worked in team environment to maintain high levels of productivity.
Maintained tidy and organized environment to comply with cleanliness standards.
Provided positive role modeling for youngsters through dress and personal behavior.
Customer Service
Nu-U Float Studio and Health Bar
01.2022 - 12.2022
Used effective communication skills by taking appointments and greeting customers
Gained independent skills and management skills by opening and closing the Studio
Learned the importance of sanitization by cleaning out the Epsom Salt Floating Water Tanks
Organized and cleaned lobby, and all treatment rooms
Used time management skills by helping clients move from one treatment to the next (Float to massage)
Education
Social Service Worker
Fanshawe College
Simcoe, ON
04.2026
North Park Collegiate And Vocational School
06.2024
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Attention to Detail
Dependable and Responsible
Excellent Communication
Organizational Skills
Organization and Time Management
Referencesavailable
True
Volunteer Experience
Glenhyrst Art Gallery Of Brant, Brantford, Ontario, Highschool Volunteer Hours, 03/01/24, 03/31/24, Organized kid’s crafts, assisted in hands – on activities with children ages 7 – 11. Supervised children while they played outside on the premises, creating a safe environment for the children to play in. Created a welcoming and warm environment to help children feel comfortable and know where they need to go and help them feel welcomed. Used well organizational skills to help keep everyone on track of their activities.
Fairview Drive Pet Hospital, Brantford, Ontario, Co-op Placement, 09/01/22, 01/31/23, Assisted veterinary during complex procedures by keeping animals calm and holding them while they undergo treatments. Treated each animal and their owners with respect and understanding. Cleaned kennels, examination rooms, and operating room. Helped in sanitizing all equipment and surgical equipment. Leaned and had the responsibility of clipping nails and cleaning animals’ teeth.
Nu-U Float Studio and Health Bar, Brantford, Ontario, Co-op Student, 09/01/21, 01/31/22, Gained knowledge in entrepreneurship and costumer service. Gained team management skills by working with a team of professionals. Had the responsibility of grating and brining clients to treatment rooms. Used effective organization skills by booking in clients and organizing rooms. Used leadership skills by helping to create lyrics, music in the recording studio.
Peer Tutor, Saltfleet District High School, Stoney Creek, Ontario, 09/01/19, 01/31/20, Used effective teaching skills to help student with there work. Understanding of Autism, and using critical thinking Gained and used different copping skills.