Maddison Sappier
Perth-Andover,NB
Summary
Dynamic and empathetic Support Worker with a proven track record at Jordan's Principle, enhancing client participation through customized learning plans and empathetic communication. Excelled as a Supervisor at Wolastoqiyik Family Services, boosting team efficiency and safety. Skilled in critical thinking and emotional support, adept at fostering relationships and resolving conflicts, significantly improving program outcomes.
Overview
6
6
years of professional experience
Work History
Support Worker
Jordan's Principle
01.2024 - 06.2024
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Promoted a safe and welcoming environment, leading to increased participation in programs and services.
- Designed customized learning plans to accommodate diverse learning styles and needs, ensuring success for each participant.
- Served as a mentor figure offering guidance on academic pursuits, interpersonal conflicts resolution techniques.
Supervisor - Youth Support Worker
Wolastoqiyik Family Services
06.2020 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
- Generated reports detailing findings and recommendations.
Personal Support Worker
Kindred Home Care
06.2018 - 01.2020
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
No Degree - Liberal Arts
Cape Breton University
Cape Breton, Nova ScotiaHigh School Diploma -
Southern Victoria High School
Perth-Andover, NB06-2013
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Relationship building
- Behavioral support
- Cultural sensitivity
- Critical thinking
- Conflict resolution
- Empathy and patience
- Crisis intervention
Languages
French
Limited Working
Wolastoqey
Limited Working
Timeline
Support Worker
Jordan's Principle
01.2024 - 06.2024
Supervisor - Youth Support Worker
Wolastoqiyik Family Services
06.2020 - 01.2023
Personal Support Worker
Kindred Home Care
06.2018 - 01.2020
No Degree - Liberal Arts
Cape Breton University
High School Diploma -
Southern Victoria High School
Similar Profiles
Beneatha MoniasBeneatha Monias
Child Development Worker at Four Arrows Jordan's PrincipleChild Development Worker at Four Arrows Jordan's Principle
Jerica MeekisJerica Meekis
Family Development Worker at Jordan's PrincipleFamily Development Worker at Jordan's Principle
Gage HoustonGage Houston
Summer Students at Fisher River Jordan's PrincipleSummer Students at Fisher River Jordan's Principle