Maddison Jackson
Halifax,Canada
Summary
I am seeking an opportunity to utilize my excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Proven leader and mentor with a track record of fostering environments that encourage growth and teamwork, notably at the Boys and Girls Club of Greater Halifax. Excels in critical thinking and staff leadership, ensuring high levels of participant engagement and satisfaction. Demonstrates professionalism and ethics in all interactions, significantly enhancing program effectiveness and customer service.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
After-School Program Leader
Boys and Girls Club of Greater Halifax
09.2023 - Current
- Managed behavioral issues and used positive behavior strategies for groups of up to [Number] students.
- Scheduled mini-lessons, art projects and unstructured playtime for school-age children.
- Utilized creative problem-solving skills when faced with unexpected challenges or obstacles during program implementation.
- Monitored student progress and implemented intervention strategies to support student success.
Summer Program Leader
Boys and Girls Club of Greater Halifax
06.2022 - 08.2022
- Created a safe environment where all participants felt comfortable expressing themselves freely
- Communicated regularly with parents about student progress or behavioral issues
- Trained new staff members on policies, procedures, and expectations
- Facilitated group discussions with students to encourage socialization and teamwork skills
- Demonstrated strong leadership skills in leading groups of up to 20 children
- Adapted quickly to changing situations to ensure a fun yet structured learning environment for all campers
- Developed and implemented creative lesson plans based on the interests of the group
- Encouraged positive social interactions among campers while promoting good behavior
Sales Associate
Marshalls
04.2022 - 06.2022
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
Assistant
Black Cultural Centre
07.2021 - 08.2021
- Greeted visitors warmly and ensured they had a positive experience
- Assisted with administrative tasks such as filing documents, copying materials
- Maintained accurate records of all incoming calls, messages, and visitors
Cashier
Mikes Dollar Discount
09.2019 - 05.2021
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Education
Diploma - Child and Youth Care
Eastern College
Halifax, NS11-2025
Skills
- Critical Thinking
- Relationship Building
- Coaching and Mentoring
- Staff Leadership
Certification
- First aid with CPR
- Workplace Hazardous Materials Information Systems WHMIS
- Fire and Life Safety
- Non-Violent Crisis Intervention (NVCI)
- Critical Incident Stress Training
Languages
English
Native or Bilingual
Timeline
After-School Program Leader
Boys and Girls Club of Greater Halifax
09.2023 - Current
Summer Program Leader
Boys and Girls Club of Greater Halifax
06.2022 - 08.2022
Sales Associate
Marshalls
04.2022 - 06.2022
Assistant
Black Cultural Centre
07.2021 - 08.2021
Cashier
Mikes Dollar Discount
09.2019 - 05.2021
- First aid with CPR
- Workplace Hazardous Materials Information Systems WHMIS
- Fire and Life Safety
- Non-Violent Crisis Intervention (NVCI)
- Critical Incident Stress Training
Diploma - Child and Youth Care
Eastern College
Awards
Juan Bundy Community Award
Community Service
Assistant, 07/01/21, 08/31/21, Black Cultural Centre, Cherry Brook, NS, Greeted visitors warmly and ensured they had a positive experience., Assisted with administrative tasks such as filing documents, copying materials., Maintained accurate records of all incoming calls, messages, and visitors.
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