Maddilyn Marroquin
Santa Maria
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
Work History
Sales Associate
Office Depot
Santa Maria
04.2024 - Current
- Assisted customers with product selections and answered inquiries.
- Maintained merchandise displays to ensure a visually appealing store environment.
- Operated cash register, processed transactions, and handled customer payments.
- Stocked shelves and organized inventory to ensure product availability.
- Collaborated with team members to meet daily sales targets and improve service.
- Provided product knowledge to customers, enhancing their shopping experience.
- Handled returns and exchanges while maintaining positive customer relationships.
- Participated in training sessions to improve product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Skills
- Cash register operation
- Customer service
- Customer relationship management
- Team collaboration
- Sales reporting
- Product knowledge
- Effective communication
- Conflict resolution
- Time management
- Employee training
- Adaptability
- Relationship selling
- Money handling
- Excellent communication skills
- Policy and procedure adherence
- Stocking and receiving
- Sales strategies
- Retail merchandising expertise
- Friendly and outgoing
- Meeting deadlines
- Flexible schedule
- Problem-solving
Personal
I have work only at this job I am wishing to expand my knowledge and work in a new environment and learn new things. I have a high school diploma and I am going to be attending Allan Hancock in the fall semester.
Timeline
Sales Associate
Office Depot
04.2024 - Current