Maddie Villa
Lake Forest
Summary
Compassionate Administrative and Client Care Professional with over 5 years of experience in healthcare and customer service. Expertise in scheduling, record maintenance, data entry, and facilitating communication among clients, families, and providers. Strong organizational skills with demonstrated ability to solve problems efficiently and manage tasks in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Health Aide
Various Home Care Agencies
Lak
01.2022 - Current
- Monitored and documented vital signs, including blood pressure, pulse, oxygen saturation, temperature, and blood glucose levels.
- Assisted clients with medication management, including medication reminders, organization, and tracking adherence to prescribed care plans.
- Coordinated and scheduled medical appointments, transportation arrangements, and follow-up visits.
- Maintained detailed client records, calendars, care notes, and appointment schedules to ensure continuity of care.
- Reported changes to healthcare professionals.
Administrative Coordinator
Broadlux Inc.
Lake Forest
01.2018 - 11.2023
- Coordinated daily schedules, appointments, and calendar management.
- Served as the primary point of contact for clients, vendors, and staff.
- Managed high-volume phone and email communications while maintaining exceptional customer service.
- Maintained accurate records, documentation, and data entry systems.
Education
Associate of Science - Mortuary Science
Cypress College
Cypress, CA06-2026
Skills
- Records management
- Appointment scheduling
- Compliance adherence
- Medical terminology
- Data entry
- Office coordination
- Client communication
Certification
- HCA Registration – State of California
- CPR & First Aid Certified – American Red Cross
Affiliations
- Helping manage and update a family business website in my free time.
- Create digital and traditional art as a hobby.
- Reading for both personal interest and learning.
Timeline
Home Health Aide
Various Home Care Agencies
01.2022 - Current
Administrative Coordinator
Broadlux Inc.
01.2018 - 11.2023
Associate of Science - Mortuary Science
Cypress College