Maddie Olson
Chico
Summary
Hard-working and reliable sales and marketing professional with proven strengths in customer communication, social media support, and engaging brand promotion. Known for consistent performance, collaboration, and leadership in fast-paced environments. Eager to bring strong sales skills, marketing creativity, and a positive, team-focused mindset to a growing organization.
Overview
6
6
years of professional experience
Work History
Youth Sports Director
Chico Area Recreation & Park District
05.2025 - Current
- Supported community outreach by communicating with parents and families, building strong relationships and promoting program participation.
- Assisted CARD's Instagram and social media efforts by sharing program updates, capturing content, and helping promote upcoming events.
- Represented CARD professionally, helping strengthen brand presence through consistent, positive in-person interactions.
- Led daily program operations and supervised staff, improving organization, efficiency, and customer experience.
Line Cook
Tres Hombres
10.2024 - 05.2026
- Collaborated closely with staff to ensure timely service and positive customer experiences.
- Maintained quality and consistency in all orders, supporting brand standards.
- Communicated with front-of-house teams to help meet customer expectations and resolve service issues.
Kitchen Manager
Pizza Port Brewery
06.2021 - 01.2026
- Delivered high-quality customer service, interacting with guests and resolving issues to maintain strong customer satisfaction.
- Trained and supervised employees, strengthening team performance and communication.
- Managed cash handling, daily sales counts, and operational reporting with accuracy and consistency.
- Supported brand reputation by ensuring quality standards, timely service, and a welcoming environment.
Assistant Manager
Incred-A-Bowl
06.2020 - 03.2021
- Delivered customer-facing service by answering questions, managing issues, and ensuring each guest had a positive experience.
- Trained and coached new employees on communication, service skills, and company standards.
- Handled cash, tills, and daily financial reporting with accuracy and accountability.
Education
Bachelors degree - Business, Marketing concentration
California State University Chico
05.2026
Skills
- Social media management experience
- Sales presentation and Customer Needs Assessment
- Prospecting & Lead Generation
- Canva Graphic Design
- Strong Verbal Communication
Timeline
Youth Sports Director
Chico Area Recreation & Park District
05.2025 - Current
Line Cook
Tres Hombres
10.2024 - 05.2026
Kitchen Manager
Pizza Port Brewery
06.2021 - 01.2026
Assistant Manager
Incred-A-Bowl
06.2020 - 03.2021
Bachelors degree - Business, Marketing concentration
California State University Chico
ADDITIONAL
Chico State Sales Invitational
2024 3rd place, Individual Role Play
- Represented Chico State's College of Business in a competitive, industry-modeled sales role-play event.
- Conducted a complete sales conversation using discovery questions, product positioning, and closing techniques.
- Recognized as a top performer for confidence, buyer engagement, and ability to tailor solutions to client needs.
Received a Professional Sales Certificate
- Actively pursuing the 21-unit Professional Sales Certificate, designed to prepare students for business-to-business selling models through the Seufferlein Sales Program.
- Completed core courses in Strategic Personal Selling, Sales Management, Customer Relationship Management, and Advanced Topics in Professional Sales, where I created mock companies, conducted market research reports, analyzed new target markets, and identified areas for improvement to develop strategic business and sales recommendations.
- Participated in professional development via skill-building workshops, networking events, and development events.