Summary
Overview
Work History
Skills
Languages
Certification
Timeline
Generic

Maddie Kim

Toronto,ON

Summary

Bilingual and personable server with over 3 years of experience in fast-paced restaurant environments. Skilled in multitasking, handling high-volume service, and providing attentive, friendly guest experiences. Committed to maintaining high standards of cleanliness, efficiency, and customer satisfaction. Fluent in English and Korean.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Kibo
01.2025 - Current
  • Efficiently manage multiple tables in a busy setting while maintaining exceptional service quality.
  • Accurately take and enter orders using POS systems; process payments and manage customer requests
  • Deliver food and beverages promptly with a focus on guest satisfaction.
  • Recognized by team for reliability, punctuality, and positive attitude.

Front of House Supervisor

Midori Ramen
02.2023 - 03.2025
  • Provided friendly and welcoming service in a high-pressure environment.
  • Resolved customer concerns quickly to ensure satisfaction.
  • Supported smooth FOH operations by improving communication and time management practices.
  • Worked closely with kitchen staff to minimize wait times and improve overall guest experience
  • Supported both front and back-of-house operations when needed.
  • Supervised and trained front-of-house staff to ensure smooth daily operations and consistent service quality.
  • Collaborated with management to implement time-saving procedures and improve service flow.
  • Assisted with inventory tracking, and onboarding of new team members.

International Sales Associate

Oak + Fort
05.2024 - 12.2024
  • Assisted diverse clientele in selecting and purchasing products using strong multilingual communication skills.
  • Delivered personalized customer service to enhance the shopping experience and build brand loyalty.
  • Collaborated with team members to organize in-store promotions and maintain visually appealing displays.

Front of House Assistant Manager

One Cup A Day Restaurants
01.2021 - 12.2022
  • Developed strong serving skills and adaptability in a fast-paced restaurant.
  • Managed restaurant's social media, increasing customer engagement and brand presence.
  • Trained new employees on service standards, POS systems, and restaurant procedures.

Skills

  • Customer service
  • Communication skills
  • Reliability and punctuality

    Store maintenance

    Fluent in English and Korean

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Certification

Smart Serve

Timeline

Server

Kibo
01.2025 - Current

International Sales Associate

Oak + Fort
05.2024 - 12.2024

Front of House Supervisor

Midori Ramen
02.2023 - 03.2025

Front of House Assistant Manager

One Cup A Day Restaurants
01.2021 - 12.2022

Similar Profiles

CREATE PROFILE
Maddie Kim