Madison Iampen
Calgary,AB
Summary
Proven to excel in high-pressure environments, demonstrated at Kilkenny's Irish Pub by efficiently reducing wait times and enhancing customer satisfaction. Skilled in safe food handling and exceptional teamwork, my quick learning ability and strong work ethic have consistently improved team performance and dining experiences.
Overview
2
2
years of professional experience
Work History
Food Runner
Kilkenny's Irish Pub
Calais, AB
06.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Cleared tables immediately after guests left in preparation for next party.
- Organized and replenished supplies at food stations to optimize team performance.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Food Runner
My Greek Plate
Cochrane, AB
06.2024 - 09.2024
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Greeted customers and provided outstanding customer service.
Insulation Installer
Tod and Mikes Insulation
Calgary, AB
06.2023 - 08.2024
- Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
- Worked with variety of insulation material types in residential and commercial settings.
- Collaborated with construction teams to ensure timely completion of insulation projects.
- Maintained cleanliness at job sites by disposing of waste materials properly and keeping work areas organized.
Sandwich Artist
Subway
Calgary
02.2023 - 04.2024
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared and presented food in compliance with health and safety guidelines.
- Operated manual and electric appliances to peel, slice, and trim food.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Prepared salads, soups and sandwiches for customers.
Sandwich Artist
Subway
Calgary, AB
09.2023 - 01.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Laborer
CLP Construction
Calgary
06.2022 - 08.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Education
Grade 12 -
Sir Winston Churchill High School
Calgary, AB06.2024
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Flexible Schedule
- Cash Handling
- Safe Food Handling
- Cleaning and sanitizing
- Fine Dining
Languages
English
Timeline
Food Runner
Kilkenny's Irish Pub
06.2024 - Current
Food Runner
My Greek Plate
06.2024 - 09.2024
Sandwich Artist
Subway
09.2023 - 01.2024
Insulation Installer
Tod and Mikes Insulation
06.2023 - 08.2024
Sandwich Artist
Subway
02.2023 - 04.2024
Laborer
CLP Construction
06.2022 - 08.2022
Grade 12 -
Sir Winston Churchill High School