Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Maddie Close

Victoria,BC

Summary

Enthusiastic professional with a Bachelor's degree in Writing, eager to grow in a role that aligns with my passions and career goals. Years of experience as a restaurant server have developed strong interpersonal skills, multitasking abilities, and a talent for creating personalized customer experiences in fast-paced settings. Ready to bring these skills to an environment in which I can share my love of great books and excellent writing with others.

Overview

7
7
years of professional experience

Work History

Server

Boom and Batten
06.2020 - Current
  • Demonstrated strong multitasking skills by managing up to 10 tables in a high-volume setting without compromising service quality.
  • Trained new staff on serving tables efficiently while still prioritizing guest experiences
  • Tailored experience to guests expectations, and provided food and drink recommendations that aligned with their individual needs
  • Worked with a POS system to place orders, manage bills, and handle complimentary items.

Lead Server

Pendray Tea House
04.2018 - 03.2020
  • Managed food tour groups with effective time management
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Education

Bachelor of Arts - Writing

University of Victoria
Victoria, BC
01-2023

High School Diploma -

Frances Kelsey Secondary School
Mill Bay, BC
01-2016

Skills

  • Interpersonal Communication Skills
  • Creative Problem Solving
  • Collaborative Teamwork
  • Detail-Oriented
  • Effective Time Management
  • Quick Learner

Accomplishments

Screencraft Short Film Screenplay Competition - Semifinalist (2024)

NYC Midnight Writing Competitions

1st place in my heat, RD 1 (2021, 2024, 2025)

4th place in my heat, RD 2 (2024)

Timeline

Server

Boom and Batten
06.2020 - Current

Lead Server

Pendray Tea House
04.2018 - 03.2020

Bachelor of Arts - Writing

University of Victoria

High School Diploma -

Frances Kelsey Secondary School

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Maddie Close