Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Madden Frank

Burlington,ON

Summary

Dynamic Supervisor with a proven track record at Clean Harbors, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while implementing safety protocols that reduced operational costs. Recognized for complex problem-solving skills and fostering a collaborative environment, ensuring timely task completion and high customer satisfaction.

Overview

1
1
Certification

Work History

Supervisor

Clean Harbors
2019 - 2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Implemented cost-saving measures, significantly reducing operational expenses.

Truck Driver, Crude Oil Transportation

Provincial Environment
1997 - 2019
  • Ensured compliance with all federal, state, and local regulations for transporting hazardous materials.
  • Adapted quickly to schedule changes or route adjustments as needed to accommodate urgent deliveries or unexpected obstacles.
  • Improved overall efficiency by staying up-to-date on industry trends, technology advancements, and new regulations related to crude oil transportation.
  • Developed strong relationships with clients through consistent professionalism and punctuality in deliveries.
  • Enhanced safety by conducting thorough pre-trip and post-trip inspections of the vehicle.
  • Minimized downtime by performing routine maintenance on the truck and reporting any necessary repairs promptly.
  • Demonstrated commitment to safety by attending regular training sessions on hazardous materials handling techniques and spill containment measures.
  • Loaded and unloaded crude oil safely, following established procedures to prevent spills or contamination.
  • Handled emergency situations calmly, utilizing problem-solving skills to determine the best course of action.

Truck Driver, Crude Oil Transportation

Philip Environment
1990 - 1997
  • Streamlined record keeping by staying organized, ensuring all required documents were completed and submitted promptly.
  • Promoted a positive company image by maintaining a clean and well-organized truck at all times.
  • Increased customer satisfaction by providing timely deliveries and professional communication with clients.
  • Maintained accurate records for miles driven, fuel purchases, and delivery documentation.
  • Collaborated with dispatchers to receive assignments and provide updates on progress or issues encountered during transport.
  • Checked load stability regularly throughout trips, adjusting as necessary to prevent shifting during transit.
  • Ensured smooth operations at loading/unloading sites through effective communication with facility personnel.
  • Performed pre- and post-trip inspections on trucks and equipment to immediately identify issues requiring repair.

Street Sweeper Operator

William Campbell Construction
1986 - 1997
  • Improved overall sanitation levels within the community as a result of consistent and thorough street sweeping efforts.
  • Maximized efficiency by planning optimal routes for street sweeping operations, taking into account traffic patterns and local regulations.
  • Enhanced city cleanliness by operating street sweeping equipment efficiently and effectively.
  • Communicated effectively with supervisors regarding equipment issues, route adjustments, or other relevant information to ensure smooth operations.

Education

High School Diploma -

Westlane Secondary High School
Niagara Falls, ON
1986

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Staff discipline
  • Team building

Languages

English
Elementary

Certification

CSE Supervisor

WHMIS

All PPE fit tested

Supervisor training

40 Hazwoper

Timeline

Supervisor

Clean Harbors
2019 - 2025

Truck Driver, Crude Oil Transportation

Provincial Environment
1997 - 2019

Truck Driver, Crude Oil Transportation

Philip Environment
1990 - 1997

Street Sweeper Operator

William Campbell Construction
1986 - 1997

High School Diploma -

Westlane Secondary High School

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Madden Frank