Madan Chaudhary
Toronto
Summary
Dedicated and experienced hospitality industry professional with a focus on the Food and Beverage sector. Aiming to apply a solid history in food service leadership, customer delight, and staff direction to contribute positively to a distinguished hospitality enterprise.
Overview
1
1
Certification
Work History
Food and Beverage Director
the Gourmet Plaza
- Spearhead a team of over 30 personnel in a bustling, high-end hotel located in the heart of Toronto, overseeing all facets of the Food and Beverage Department's operations, finances, and client services
- Craft and apply strategies for menu creation, cost structuring, and stock management to bolster profit margins without compromising on excellence
- Administer staff training initiatives in customer service best practices, achieving a 15% uplift in patron contentment metrics
- Collaborate with chefs for the organization and delivery of notable events and catering services for up to 500 attendees.
Deputy Food and Beverage Manager
Lakeview Resort
- Played a pivotal role in the day-to-day management of the resort's diverse dining settings, encompassing upscale restaurants, informal eateries, and event catering
- Enhanced the drink menu with innovative cocktail options, boosting beverage revenues by a fifth
- Joined forces with the culinary staff to refine service timelines, reducing the average waiting period for guests by a notable margin.
Dining Supervisor
Harbourfront Bistro
- Directed routine operations, roster management, and team training at a dynamic restaurant on Toronto's waterfront
- Forged beneficial supplier partnerships that led to a 5% savings on food and beverage stock
- Established a guest feedback protocol that was instrumental in significant enhancements to service provision.
Education
Bachelor's in international Hotel and Tourism Management -
Asian Institute of Technology and Management
01.2020
Higher Secondary Education Board (HSEB) -
Everest Florida Higher secondary school
01.2014
School Leaving Certificate (SLC) -
Little Star Secondary English School
01.2012
Skills
- Exceptional team leadership and coordination
- Stellar customer engagement and communication abilities
- Proficient in Microsoft Office suite and specialized restaurant management platforms
- Competent in financial oversight, resource allocation, and cost efficiency
- Bilingual proficiency in English and conversational aptitude in French
Certification
- Accredited Food and Beverage Executive (CFBE)
- Smart Serve Certification for Ontario
- Food Safety Certification for Ontario
Cell
+1 4375662634
Training
On the Job Training at Hotel Royal Limited, 36 Newton Road Singapore for 6 months, 08/01/19, 02/01/20
Languages
English
Full Professional
Timeline
Food and Beverage Director
the Gourmet Plaza
Deputy Food and Beverage Manager
Lakeview Resort
Dining Supervisor
Harbourfront Bistro
Bachelor's in international Hotel and Tourism Management -
Asian Institute of Technology and Management
Higher Secondary Education Board (HSEB) -
Everest Florida Higher secondary school
School Leaving Certificate (SLC) -
Little Star Secondary English School
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