Macy Danielle Byrd
San Leandro
Summary
Knowledgeable astrophysical researcher with a background in undergraduate research, contributing to significant academic projects. Conducted comprehensive literature reviews and assisted in data collection, demonstrating strong analytical skills. Proven abilities in collaboration and technical writing to enhance research outcomes.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
San Leandro, CA
07.2026 - Current
- Supervised daily operations, ensuring high-quality customer service and efficient workflow across shifts.
- Trained and mentored new baristas, fostering a collaborative team environment and enhancing service skills.
- Implemented inventory management strategies, reducing waste and optimizing product availability during peak hours.
- Monitored employee performance, providing constructive feedback to improve individual productivity and teamwork.
- Resolved customer complaints effectively, enhancing satisfaction and maintaining brand loyalty in fast-paced environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Research Assistant
University of California, Berkeley
Berkeley, CA
06.2026 - Current
- Gained proficiency in statistical software packages, improving data analysis capabilities.
- Applied critical thinking skills when troubleshooting issues encountered while interpreting results from queried data sets.
- Conducted various queries and data analysis with Rubin Observatory Data Preview 1.
- Conducted literature reviews to support ongoing research projects and enhance understanding of key topics.
- Recorded data and maintained source documentation following good documentation practices.
- Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.
- Developed skills in various research methodologies, ensuring high-quality work across diverse projects.
Barista
Starbucks
San Leandro, CA
08.2021 - 07.2026
- Prepared and served high-quality beverages, ensuring consistency and adherence to company standards.
- Operated espresso machines and maintained equipment for optimal performance and safety.
- Trained new baristas on beverage preparation techniques and customer service excellence.
- Managed inventory levels, restocked supplies, and ensured product freshness throughout shifts.
- Provided exceptional customer service, resolving issues swiftly to enhance guest satisfaction.
- Collaborated with team members to optimize workflow during peak hours, improving efficiency.
- Implemented best practices for cleanliness and sanitation in compliance with health regulations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Astrophysics
University of California, Berkeley
Berkeley, CA05-2027
Bachelor of Arts - Chemistry
University of California, Berkeley
Berkeley, CA05-2027
Skills
- Time management
- Problem-solving
- Multitasking and organization
- Analytical thinking
- Data analysis
- Research and analysis
- Attention to detail
- Documentation skills
- Quantitative and qualitative analysis
- Literature reviews
- Quantitative research
- Lab safety
- Python programming
- Inventory and supply management
- Teaching assistance
Accomplishments
- Quest Bridge Scholar Award and AP Scholar Award
- Collaborated with researchers of many backgrounds working with Vera C. Rubin Observatory Data Preview 1
Timeline
Shift Supervisor
Starbucks
07.2026 - Current
Research Assistant
University of California, Berkeley
06.2026 - Current
Barista
Starbucks
08.2021 - 07.2026
Bachelor of Science - Astrophysics
University of California, Berkeley
Bachelor of Arts - Chemistry
University of California, Berkeley