- Reading
- Cooking
- Music
- Gardening
- Disc-golfing
- Writing
- Enjoying warm days at the river with friends
- Expanding my understanding of technology
Macy Thomas
Chico
Summary
Detail-oriented professional with strong organizational skills in administrative support. Proven ability to manage client relations and streamline scheduling processes to enhance operational efficiency.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Grayson's Creations
Chico, CA
12.2024 - Current
- Managed scheduling and calendar coordination for executive team.
- Assisted in preparing reports and presentations for clients.
- Organized and maintained filing systems for easy document retrieval.
- Maintaining client relations.
Administrative Assistant
RCMI-Realty Center Management Inc.
Chico, CA
06.2024 - 08.2024
- Detailing and cataloging lived in unit conditions.
- Keeping detailed maintenance records in order to assure smooth resident retention.
- Documenting through photographs final layouts to confirm move in readiness.
- Maintaining an open communication line between the front office, maintenance, and residents to maximize satisfaction.
- Performing clerical tasks as needed such as emailing tenants, delivering mail to drop off boxes, and preparing move in packets for prospective tenants.
Lead Sales Associate-FT
Dollar General
Durham, CA
12.2018 - 04.2023
- Supervised daily operations and ensured adherence to company policies.
- Trained and mentored new sales associates on product knowledge and customer service techniques.
- Implemented visual merchandising standards to enhance store presentation and drive sales.
- Managed inventory levels, conducted stock audits, and coordinated restocking efforts.
- Keeping track of all incomes at the end of the night including deposits, change funds, and register drawer counts.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
EOPS Tutor
Butte College
Oroville, CA
08.2016 - 12.2018
- Developed one on one lesson plans to enhance student understanding and engagement.
- Sitting in on classes to properly facilitate personalized group tutoring sessions, promoting collaborative learning among diverse student groups.
- Working with first generation, ESL, and other qualifying EOPS students to tutor them in basics such as mathematics, english, and beginning computer knowledge.
- Occasional clerical work to assist in scheduling appointments, answering calls, and providing any other aid to students as the need arose.
Customer Service Cashier
McDonald's
Gridley, CA
05.2018 - 09.2018
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional service to enhance customer satisfaction and loyalty.
- Handled customer inquiries and resolved complaints efficiently to maintain positive experiences.
- Assisted in order preparation to maximize satisfaction and swift delivery times.
Education
Associate of Science - Mathematics Education
Butte College
Oroville, CA12-2018
Skills
- Customer service
- Data entry
- Office administration
- Microsoft Office programming
- Time management
- Filing
- Clerical support
- Critical thinking
- Strong organizational skills
- Detail oriented
Accomplishments
- 2012 4-h Reserve Champion Meat Pen Silver Dollar Fair
- 2012 4-h Champion Rabbit Showmanship Butte County Fair
- Accepted in to Butte College English Honors Program 2016
- Oversaw the stocking, inventory, and receiving of the fresh products at Dollar General 2022-2023
Interests
Timeline
Administrative Assistant
Grayson's Creations
12.2024 - Current
Administrative Assistant
RCMI-Realty Center Management Inc.
06.2024 - 08.2024
Lead Sales Associate-FT
Dollar General
12.2018 - 04.2023
Customer Service Cashier
McDonald's
05.2018 - 09.2018
EOPS Tutor
Butte College
08.2016 - 12.2018
Associate of Science - Mathematics Education
Butte College