Macy Dortch
Coaldale
Summary
A motivated worker who can learn quickly, has exceptional communication abilities, and attention to detail. Pursues every opportunity to support team members and is able to multitask. Demonstrating critical thinking, superior interpersonal skills, and a strong work ethic. Through experience, showcases a commitment to excellence in every interaction.
Overview
4
4
years of professional experience
Work History
Team Member
Rocky Mountain Decals
01.2025 - Current
- Collaborated with team members to streamline daily operations and improve overall efficiency.
- Operated various tools and machinery according to established guidelines, ensuring quality output.
- Executed tasks with attention to detail, ensuring accuracy in all operational processes.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Crew Trainer
McDonald's
03.2022 - 08.2024
- Trained new crew members on company policies, procedures, and safety guidelines.
- Delivered timely service and performed sanitation tasks.
- Offered ongoing support to team members after completion of their initial training period.
- Fostered positive work environment by promoting respect, inclusivity, and open communication among team members.
- Monitored team members progress and completed training reviews.
- Demonstrated excellent customer service, addressing customer inquiries and complaints with professionalism.
- Operated cash register and handled customer transactions accurately.
- Addressed customers with friendly greetings and conversations.
- Kept wait times low through fast order taking and payment processing.
- Personalized guest experiences, going extra mile to satisfy customer needs.
Cleaning Assistant
Wagenaar Household
06.2021 - 08.2021
- Wiped windows, tables, and other surfaces to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain a healthy environment.
- Mopped and vacuumed floors to remove residue and restore the finished appearance.
- Handled cleaning tools, chemicals, and materials properly and with caution.
- Used time management and efficient methods to meet deadlines.
- Discussed targets and goals with employer and reached out for inquiries.
Education
Diploma -
Kate Andrews High School
Coaldale, ABNo Degree - Arts And Science
Briercrest College And Seminary
Caronport, SK06.2024
Skills
- Multitasking
- Critical thinking
- Attention to detail
- Cleaning and sanitizing
- Time management abilities
- Processing payments
- Reliability and punctuality
- Interpersonal skills
- Teamwork capabilities
- Excellent communication
- Work ethic
- Positive attitude
LANGUAGE
English
Native or Bilingual
Timeline
Team Member
Rocky Mountain Decals
01.2025 - Current
Crew Trainer
McDonald's
03.2022 - 08.2024
Cleaning Assistant
Wagenaar Household
06.2021 - 08.2021
Diploma -
Kate Andrews High School
No Degree - Arts And Science
Briercrest College And Seminary
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