MACRINA GAVINO CLAUDIO
Summary
Dedicated Front Clerk Associate with nine years of experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in data entry, scheduling and database administration.
Overview
24
24
years of professional experience
Work History
Front Clerk associate
Lynnwood Drugs
11.2023 - Current
- Maintained accurate records of customers, and billing information.
- Managed efficient cash register operations.
- Assisted customers in a friendly and professional manner.
- Monitored inventory levels of company products and replenished stock as necessary
- Stocked merchandise, labeled, and arranged items based on category.
- Kept the reception and environment area clean and neat.
- Handled cash, card, and check transactions and maintained sales and payment records accurately.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created a positive impression of the business.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
Site Manager
Petro-Canada Back office
01.2013 - 01.2022
- Planned and implemented all seasonal floor sets to ensure company standards and requirements were met.
- Supervised store sales operations and provided training to newly hired staff associates
- Protected store assets and sales merchandise by adhering to company guideline standards.
- Ensured that quality services were provided in a safe fast-paced environment for both employees and customers.
- Oversaw all daily office operations and equipment maintenance.
- Handled and resolved customer and employee queries and complaints
- Knowledgeable in iprism software back office
- Managed Invoicing / daily sales reconciliation/ depositing/ billing /filling records
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
Elderly care Part time
Extendicare
01.2011 - 01.2013
- Provided compassionate, and professional care to clients, ensuring needs were attended.
- Assisted with eating, dressing, hygiene, and grooming.
- Communicated effectively to all the care team who were involved with the care of my client.
- Reported any health concerns noted during care to family and the health care team as needed.
- Established strong rapport and maintained a professional and pleasant relationship with clients.
Bookkeeping Account
Avon Centre
01.2004 - 01.2006
- Maintained and ensured accurate sales invoices
- Managed product sales inventory, such as input and output.
- Audited inventory of annual sales reports
- Filed accurate records and reports of all the store branches
Dental Receptionist
Burgos Street
01.2001 - 01.2004
- Assisted and ensured that customers' needs were met while waiting for the dentist.
- Helped patients complete necessary medical forms and documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Organized and updated clients' records as needed.
- Kept the environment clean and welcoming.
Education
Bachelor - Home economics and Food technology
Benguet State University
Philippines01.2000
Home management and Nursing aide care
Benguet State University
01.1996
Skills
- Customer service expertise- diplomatic and patient to all types of individuals
- Strong organization with great attention to detail and follow-through
- Flexible, hardworking, willing to learn new things and able to learn quickly
- Motivated with a strong work ethic
- Ability to handle multiple tasks and solve customer queries efficiently
- Ability to work independently or in a team setting
- Cash handling experience
- Data entry
Languages
English
Professional Working
filipino
Full Professional
Timeline
Front Clerk associate
Lynnwood Drugs
11.2023 - Current
Site Manager
Petro-Canada Back office
01.2013 - 01.2022
Elderly care Part time
Extendicare
01.2011 - 01.2013
Bookkeeping Account
Avon Centre
01.2004 - 01.2006
Dental Receptionist
Burgos Street
01.2001 - 01.2004
Home management and Nursing aide care
Benguet State University
Bachelor - Home economics and Food technology
Benguet State University
Similar Profiles
Jameson TurcottJameson Turcott
Seasonal Laborer at City of LynnwoodSeasonal Laborer at City of Lynnwood
Malakai LeinenMalakai Leinen
Floor Manager at Pierre Ford of LynnwoodFloor Manager at Pierre Ford of Lynnwood
Gary VirdellGary Virdell
Lead Maintenance Worker at City of LynnwoodLead Maintenance Worker at City of Lynnwood
Kaylani PerdigonKaylani Perdigon
Front Desk Clerk/ Sales Associate at Fitness SystemsFront Desk Clerk/ Sales Associate at Fitness Systems
Jerald L. LashleyJerald L. Lashley
Publix, Front Service Clerk, and Deli Associate at Publix Supermarkets StorePublix, Front Service Clerk, and Deli Associate at Publix Supermarkets Store