Overview
Work History
Education
Skills
Languages
Summary
Timeline
Educational Background
Hi, I’m

Ma. Claire Ann G. Espena

Airdrie,AB

Overview

13
years of professional experience

Work History

OSL Retail Services
Airdrie, Canada

Sales Associate
01.2024 - Current

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Cultivated interpersonal skills by building positive relationships with others.

Crown Acquisitions Inc.
Irricana, Canada

Housekeeper
11.2022 - Current

Job overview

  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Coordinated household cleaning service operations and managed client relations.
  • Managed team productivity and workflow to exceed quality standards.

Master Siomai Food Corp.

Crew
05.2013 - 12.2013

Job overview


  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared products following store, health, and safety standards and procedures.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

CDO Frozen Foods In Corp.

Merchandiser
02.2012 - 03.2013

Job overview

  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

L. Devera Catering Services

Waitress
04.2011 - 12.2011

Job overview

  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, and took drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Sapang Palay National High School
Philippines

High School Diploma
03.2011

University Overview

  • Graduation with Distinction,
  • Honor Roll,

Skills

  • I am reliable and trustworthy
  • I am a fast learner and independent person
  • I am a hard working because I want to see myself as a successful one
  • I have good communication and interpersonal skills, leadership, problem solving, work ethic, time management, and teamwork
  • Teamwork
  • Customer-Oriented
  • Upselling
  • Product Sales
  • Customer Needs Assessment
  • Listening Skills
  • Cash Handling
  • Multi-Tasking Strength
  • Sales Expertise
  • Customer Service
  • Time Management

Languages

English
Professional Working

Summary

I am passionate about my work. And it helps me bring my best to the role. I currently work as a Sales Associate and Housekeeping, which is where I have been working for more than a year now. I also have experience as a merchandiser for a year and as a food server. My passion motivated me daily to learn new skills. I am a driven individual who focuses on results and works well under pressure.

Timeline

Sales Associate

OSL Retail Services
01.2024 - Current

Housekeeper

Crown Acquisitions Inc.
11.2022 - Current

Crew

Master Siomai Food Corp.
05.2013 - 12.2013

Merchandiser

CDO Frozen Foods In Corp.
02.2012 - 03.2013

Waitress

L. Devera Catering Services
04.2011 - 12.2011

Sapang Palay National High School

High School Diploma

Educational Background

Sapang Palay National High School, 2011, Bagong Buhay G. Elementary School, 2007
Ma. Claire Ann G. Espena